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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2886 reviews 68%
4 star 970 reviews 23%
3 star 93 reviews 2%
2 star 155 reviews 4%
1 star 157 reviews 4%
Review Us
Donna C.
5 out of 5
1/4/2025
Thank you for taking such good care of my vehicle. Rodney Porter was very helpful. I always feel confident that my car is in good hands when I drop it off at Honda of Kenosha.
Mark S.
5 out of 5
1/4/2025
As always Joe did an excellent job.
Courtney .
1 out of 5
1/3/2025
I was going to HOK to address the oil change, as well as our passenger rear window concern. After being told I was going to have to pay for it up front for diagnostics, I placed a call to Honda of Gurnee. They will take care of it. Was trying to stay closer to home for service, but was disappointed of the care received.
Danny F.
5 out of 5
1/3/2025
Always great working with Joe! He is the best!
Steven P.
5 out of 5
1/3/2025
Joe is so easy to work with as he is always friendly, helpful and thorough when explaining things. Always enjoy my experience with Honda of Kenosha.
Nacho I.
2 out of 5
1/3/2025
Gave me the wrong paperwork for my car I have a 2024 Honda hybrid Crv. When I had my car picked up they gave us paperwork for a 2022 Honda pilot
Phillip N.
5 out of 5
1/3/2025
Sam is always info and helpful with service. I like is quiet manner. I trust his advice.
Sabrina S.
5 out of 5
1/1/2025
Thank you for your service!
Sheri J.
5 out of 5
1/1/2025
Joe was terrific, very personable and gave a realistic timeframe of when my services would be done and beat that time. Great personality and very appreciative of all that Joe did for my car!
Tracy E.
3 out of 5
1/1/2025
No Additional Survey, please
Kristina H.
5 out of 5
1/1/2025
Rodney was fantastic!
Molli L.
4 out of 5
12/31/2024
Always a good experience. Even when there ends up being more the needs to be done than expected.
Andrea V.
5 out of 5
12/31/2024
Joe is a great guy- friendly and straightforward
John K.
4 out of 5
12/31/2024
This is already the third text from Honda after service today. Please stop.
Carolyn T.
2 out of 5
12/31/2024
This is Bob Your customer service people need to be trained to know how and why things are done in the service department. I drove an hour today for an oil change, w/o an appt , because I was told that they take walk ins, first come, first served. Guess what, they don’t! I only got the oil changed because of a cancellation .
Kelly M.
5 out of 5
12/30/2024
Rodney, was kind, thorough and followed through with all high level service expectations.
William C.
5 out of 5
12/30/2024
Thanks for Honda and big thank for Joe Valente
Nathan O.
5 out of 5
12/30/2024
Thanks so much to Rodney for great service. Whole process went very smoothly and he was friendly. Thanks!
Jory B.
5 out of 5
12/30/2024
I appreciate???? The job getting done on time and thank you for the Is hot chohot chocolate????
Annalisa J.
3 out of 5
12/30/2024
I was glad Honda was able to get my vehicle done in a timely manner. But also a bit disappointed I came in to replace a tire since I had a flat. My donut was just sat in the trunk and not properly put away in the stowaway compartment. To access it you have to use tools so it would’ve been simple enough for them to do it but caused me a huge inconvenience to me by having to figure out how to put it back correctly.

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