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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2886 reviews 68%
4 star 971 reviews 23%
3 star 93 reviews 2%
2 star 155 reviews 4%
1 star 157 reviews 4%
Review Us
Alaa H.
4 out of 5
11/8/2024
Rodney Porter gave great customer service at the dealership when helping me replace my tires. He was incredibly nice and took the time to explain everything clearly, making sure I understood everything. He answered every question I had without belittling me. His thoroughness and friendly approach made the experience straightforward and reassuring. I left feeling well-informed and appreciated his attention to detail.
John A.
5 out of 5
11/8/2024
Rodney is top notch! From check in, updates to final interaction!! Rodney is an asset to Honda of Kenosha!!
Williams Ubuntu.
5 out of 5
11/8/2024
Went smoothly and he was courteous and helpful.
Amy W.
5 out of 5
11/8/2024
Sam is always so nice and very helpful!
Vicki O.
5 out of 5
11/7/2024
Rodney was very helpful and nice
Janet S.
5 out of 5
11/7/2024
It was done very efficiently & in a timely mannor
Cheryl R.
4 out of 5
11/7/2024
Sam is great. 5 ...I just wish they would have discussed two other things that could have been "fixed" on my car while it was there. Transmission fluid FAILED and fuel/air induction system both need attention and I would have LOVED TO take care of all of this at the same time. Not sure if you are aware but bringing a car in for service can be a pain in the **** This is just my option. Sam was great - but ONE AND DONE - do this All at once !! Now I’ll Have to schedule ANOTHER appointment because of these issues! ????
Thomas C.
5 out of 5
11/6/2024
Thank you, Joe (and Shuttle Driver Anthony)!
Isaiah V.
5 out of 5
11/6/2024
Thank you
Jaime E.
5 out of 5
11/6/2024
Sam does a great job. He comes out and greet you right away. He explains everything thoroughly for you can understand what’s going on and keeps you informed goes the extra mile to make sure everything’s right.
Janice M.
5 out of 5
11/6/2024
I’ve continued getting service at Honda Kenosha even though I could go closer. Joe Valente has been super and the service group great.
Nancy D.
5 out of 5
11/3/2024
Rodney was terrific.
Katrina M.
5 out of 5
11/3/2024
Rodney is awesome! He always gets the job done!
Cherie P.
1 out of 5
11/2/2024
While waiting I wanted to try your Starbucks coffee that was advertised for your customers which unfortunately was out of so I thought I'd get some water and your filtered water was broke. I also tried to get some water from your faucet and no water came out I had to go in the ladies room and sip some water out of the faucet as I didn't have my purse to purchase anything. No one even offered me a bottled water. Customer service here is very bad. There was even other customers complaining about that
Scott M.
5 out of 5
11/2/2024
Fantastic customer service! Thank you!
Andy B.
4 out of 5
11/2/2024
Joe did a great job with me. I had my car in before this and was confused regarding Hondas warranty and recall policies and Joe did a great job explaining that to me. I was not happy (with Honda) at having to pay for this very expensive and unexpected repair. I left upset. Because Joe was so good at understanding the situation I came back and got my repairs done . So glad I did. This was a win for your dealership.
Scott M.
4 out of 5
11/2/2024
Sam is great. I don’t know anything he could have done better.
Jeffrey P.
5 out of 5
11/1/2024
Great service!
Marty B.
5 out of 5
10/30/2024
Rodney is the best. He is quite competent!
Mike R.
5 out of 5
10/29/2024
I really appreciate all joe does for me and my Honda

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