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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2913 reviews 68%
4 star 976 reviews 23%
3 star 93 reviews 2%
2 star 156 reviews 4%
1 star 160 reviews 4%
Review Us
Paul W.
5 out of 5
8/15/2024
Rodney was helpful, courteous and professional.
Anna D.
2 out of 5
8/14/2024
Joe was great but think tires not balanced right
Stacy K.
5 out of 5
8/14/2024
Joe is an excellent Service Advisor!
Paul K.
4 out of 5
8/14/2024
Always satisfied every time I take my car there.
Teresa B.
5 out of 5
8/14/2024
Great service
Margarito B.
5 out of 5
8/13/2024
He was very nice guy and costumer services representative
Robin D.
5 out of 5
8/11/2024
Rodney went above and beyond and so did the technicians! Thank you for your service!
David O.
4 out of 5
8/11/2024
Rodney is excellent. I enjoy working with him.
Lisa A.
5 out of 5
8/10/2024
Very happy and I love my Honda
Marco O.
5 out of 5
8/10/2024
Joe Valente is always a great service advisor. He cares about cars and always recommends what’s good for your car. Great Job!
Valerie W.
5 out of 5
8/10/2024
Stellar service!
Ryan D.
5 out of 5
8/10/2024
Great service
Stephen M.
5 out of 5
8/9/2024
Rodney is an excellent service writer. Glad he recommended the rear diff service for my AWD. Techs did great work and auto butler service was excellent. Great job all around!
Susan B.
5 out of 5
8/9/2024
Great job!
James H.
4 out of 5
8/8/2024
Rodney Porter is Amazing!!!
Jerry B.
5 out of 5
8/8/2024
Rodney was great, very courteous and professional.
Kenneth L.
5 out of 5
8/7/2024
Working with Joe is the reason I always come back there he’s great what he does and he’s always helpful
Kevin J.
4 out of 5
8/7/2024
I give Joe 5 out of 5 stars. We are disappointed But the vehicle came out of the shop without being washed. Service department made a comment how There were plenty of bug splattered on it. We thought that was a standard for the vehicle to get washed while it’s there. Also disappointed to find out that the rear differential fluid needs to be replaced at 7500 miles and then every 15,000 miles after that. The service cost $150 and that is an unexpected expense that we realize has come our way we purchased a maintenance Plan when we purchased the vehicle and thought we were good for the first 100,000 miles but now we have this unexpected expense on top of an outrageous car payment? Large companies like Honda should be focusing on helping their customers afford their products instead of taking more and more money from them. Things are hard enough these days with inflation and high interest loans and not many people are able to afford To live comfortably. Honda should consider being better than other Auto makers/dealerships. Instead, we’re learning, they just like the rest of them.
Megan C.
1 out of 5
8/7/2024
You are understaffed. When I tried to make the appointment, I called on a Saturday, when you were open, and was transferred to Melanie, who was working from home, and she never answered (5 calls throughout th day) or called me back. Then when I dropped the car off before you opened, you didn’t check the box for my key, even though I had an appointment and said I would leave a key. I had to call and then you checked the box and starts my service. Good thing I called to check because if I hadn’t, I would have come to pick up and my car would have been the same. And lastly, I had to wait 20 min for someone to help me when I picked up. You are understaffed and it is leading to poor customer service. Please hire more people.
Christine S.
5 out of 5
8/7/2024
I've worked with Joe in my past visits for Honda service and he is consistently courteous, efficient and patient regarding any questions I have regarding my Honda model. He keeps me informed throughout my service procedure, and accurately informs me when my car will be ready to go. He is a comfortable and pleasant person with whom to work.

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