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Real Reviews From Verified Customers

Service Center Review Summary

5 star 344 reviews 62%
4 star 122 reviews 22%
3 star 16 reviews 3%
2 star 38 reviews 7%
1 star 35 reviews 6%
Review Us
Michael M.
4 out of 5
6/15/2022
Chad is incredible. He put a long bearded billy goat in the back seat. When I went to ****’s for gas the goat got out and actually filled my gas tank. So talented. When I arrived at Huber I was stuck behind six other shoppers and my new best friend Goat rammed the other six people in line so I could go first. Wow that was really nice of my goat. Only problem is I can’t stop him from following me every where including my bathroom. Please ask Chad how to train him in the proper use of indoor plumbing. Thanks
Brett B.
5 out of 5
6/12/2022
Answered my questions and no delays on my service
Benjamin L.
1 out of 5
6/6/2022
Took 2 1/2 hours for a oil change and tire rotation.
Carl H.
4 out of 5
6/4/2022
Since 2008, good truck, your shop has done all servicing
Polly O.
2 out of 5
6/3/2022
Manager indicated he spoke to my husband about changing some fluids. My husband never spoke to him and made the appt with a female. I feel he mislead us as to our needing to change the cleaning fluids.
Steve R.
5 out of 5
6/1/2022
Thanks
Kathy M.
4 out of 5
5/27/2022
Thank you for working my car in when you had a busy week.
Jamie G.
5 out of 5
5/24/2022
I appreciate the communication efforts from Chad, and am happy with a job well done.
Noel S.
1 out of 5
5/18/2022
Don't understand why the leak in the ac can't be found.
Cherrill W.
4 out of 5
5/18/2022
Thanks, I have always been pleased with your services There is a reason I don't switch & go local! Will stay with Toyota!!
Ann G.
4 out of 5
5/17/2022
I will look for and complete the survey!
Toni M.
5 out of 5
5/15/2022
Very professional and concerned with customer needs
Brian T.
4 out of 5
5/10/2022
Very happy today with Chad. Reassured me that my front tire would be safe. Thank you, Brian T
Leah S.
5 out of 5
5/8/2022
Jacob was very Courageous and so was Damon. It makes Me comfortable knowing My car is being well taken care of for maintenance from start to finish. Thank-You Everyone at Toyota of Muscatine!!!!
Dennis C.
5 out of 5
5/6/2022
Good job thanks you
Janel B.
4 out of 5
5/5/2022
Always top notch service-that is why I drive an hour to get it serviced there!
Tyler R.
5 out of 5
4/28/2022
Did a good job
Randy Y.
5 out of 5
4/28/2022
The service at Toyota and professionalism of all is excellent. A pleasure to come in
Thomas S.
5 out of 5
4/24/2022
Service was very timely and was a pleasure dealing with Chad!
Pamela P.
1 out of 5
4/24/2022
I don’t need a call. I already questioned why the price of windshield wiper blades was way more expensive than I had done once (out of necessity to get it done quickly) in IC. I thought, since I got my car in Muscatine, you wanted to keep my business by giving me comparable prices (if not a better deal) than other dealers. (I will also be looking up previous pricing for the filters that were changed.) You also should train your new people to mention what was listed that needs to be done soon to give a person the immediate heads-up … the only way I know what is recommended is because I went over the bill with a fine tooth comb when I got home (due to the very high windshield wiper replacement price). Some of us need to plan ahead for extra services that will be needed the next time we come in.

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