When I got there; the price had changed and then when I went to check out, it was even more than the second quote. When originally I was quoted $99 for my service. So the service for $99 does not include tire rotation. Very misleading but otherwise ok.
My credit card was charged twice and I will have to call Monday to resolve.
I requested to install my new tires. Your mechanics installed them wrongly. They put inside of the tire reversely which may cause serious damege to the car since the tires have asymmetrical patterns
I would suggest you fix the text messages, but other than that you’re good
I was disappointed you did not have break pads in stock knowing I had an appointment to have new breaks installed. This is your business and this should not have happened.
The price for a service and tire rotation wasn’t itemized in the paperwork. Cost $128. Just had same service for my wife’s vehicle and it was $79. Never paid this much before at Gault Toyota.
Awesome customer service. The price seemed higher than the last time, but I’ll definitely recommend gualt to friends and family.
The call center woman was fantastic. She “heard” the need and went higher up to get an immediate appointment. Tammy was great in the service area addressing my concerns and the service department was quick in the diagnosis and ordering the part. I am thankful for the whole team! Merri
Very professional,and efficient.i will continually keep doing business with Gault Toyota
Very professional organization
This woman turned a not so good situation into an awesome ending.
She definitely knows how to treat your customers!
I didn’t know her before that appointment but she is definitely a keeper!
I will ask for her next time I come in for service.
Thank you,Carol R
Amy was very accommodating even though I showed up an hour ahead of my scheduled time
Was Quick and had access to lots of
Information
Nick and service exceeded expectations
Very happy with the service and the staff were very helpful friendly. Thank you
Excellent service. Efficient.,Courteous.
Grant has always been great to work with. Classy, professional.
Provides solid, accurate, honest information. That is an incredibly important factor in our continued use of your service department.
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