It was great to have the service performed quickly .
Jeffrey represents your company exactly the way you would hope want.
The wait was long but understandable. The service was excellent, including by those reporting to Ryan, and the waiting area (with tables, snacks, and electric plugs) was excellent.
Service was excellent! Cooper is the best!!
I got a text asking if I wanted a complimentary 4 point inspection with my recall appointment and asked about it when I dropped it off when I picked it up the inspection was not done and not even in the paperwork. I also had a key programed it does work but was sad to see it was not cut to fit the door wish I had been told that the key would get programed but not cut.
I had no problem with the service. I would suggest however that your people on the phones making the appointments are better informed of the length of time the service will take so that the customer can be better prepared. I was quoted an hour and a half and it was a 4 hour service.
Every part of my service visit was performed professionally.
Jacky Deng delivers exceptional service, is very personable and I always have a great experience when getting my VW serviced at Darlings!
Very friendly, attentive and professional. It was a pleasure working with Jeff.
Cooper did a great job. Showed me the tires before they started. He is friendly and professional. Took car of my rebate paperwork.
A very good experience.
I received excellent service today.
Great customer service by Jeff. Fast and easy routine service. Well explained and on time. No drama.
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Very timely and professional
Cooper was very thorough, pleasant and kept in contact during repairs. Cooper also was able to get me an appointment three weeks sooner than my prior scheduled appointment.
Cooper was very conscientious and considerate
Your service is excellent
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