The repairs were done just as Cooper explained, and relatively quickly. Very satisfied with the whole process.
Cooper is a knowledgeable customer focused service manager who deserves a big raise! He's a pro!
After we picked the car up we got a check oil light. After checking the district, it did not even show on the district. We will be talking to higher ups at this company the first of the week.
Embarrassing me with wrong information, is total ****, train your people , you certainly are way over staffed
Cody did a wonderful job, so far I have not found any parts on my garage floor... I do have one issue with the service that was provided and it's with the "management team" For the price you pay for an Audi, " a premium vehicle" and the cost of Audi service, I would have expected a loaner vehicle to be offered for a major scheduled maintenance. You requested that my car be dropped off the night before the appointment.
When scheduleing similar maintenance on my wife's Mercedes, a loaner is always available. KIA is kicking your **** in this department! I was embarrassed when the person that came to pick me up in her KIA told me she was offered a loaner when she has her schedule maintenance done...
I was very pleased with the customer service . I was very pleased with how well my car turned out after they washed it at no charge and they came and picked it up and returned it.
Jeff was very friendly and helpful. He was able to work with my busy schedule and fit me it for a fast and timely appt. He even washed it for me before I picked it up
Great service, as always!
Ryan did an amazing job for me. He is truly a asset to your organization
I appreciate the friendly service you always provide
My recall was handled in an excellent way which left me completely satisfied. I am looking forward to my next appointment with Darling's Ford!
Great friendly prompt service
Very expensive and did not get a satisfactory explanation why both same week installed rear brake calipers needed to be replaced.
Jeff is always polite and honest. I trust him with the care of my vehicle.
Ryan was very professional , helpful and highly qualified . He was also very friendly and likable . I give him 5 stars .
Thank you Ryan !
Very satisfied with the service and the people. Just a comment as I have made before. Employees appear to be under high stress at all times.burnout must be high.have been customer for many years. Seems I see different faces over the years.Had a transportation business 45 years. Had very low turnover for that type.just my opinion Thank you have a nice day
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