Darling's Ford Volkswagen Audi Auto Repair Service Center

Appreciated his help in fitting me in the schedule. Thanks

Everything was good. No complaints at all.

Outstanding

No issues will be back

I was completely satisfied with Jeff Jones and team on fixing my suv. Thanks !!!!

Jeff does an excellent job.

Jeff was awesome. He deserves a raise.

Awesome, prompt service as usual. Thank you.

Jacky is the best!

Thank you

Ryan told me I was wrong

Cooper always does an amazing job taking care of my and my husband’s vehicles

We had an appointment for oil change and tire rotation. Service manager stated that they couldn’t locate the wheel lock in our glove box, so they couldn’t do the tire rotation at this time. Once the oil change was complete and I got back into our vehicle, I opened the glove box to look for the wheel lock and immediately located it visually, as there was very little in the glove box other than a couple straws and napkins. Seeing as they were quite busy, it felt as though they were just trying to come up with an excuse to save time by not performing all of our scheduled service.

I look forward to working with you Jacob

It was really just a time thing, and then the extra work that was done that I didn't find out about until after it had been done, other than that it was great service

Ryan was great. His estimate of the time it would take was right on. Very professional. I always have a good experience at Darlings. I bought the truck there and when I need another one I will purchase it there. Brett W

Jeff was very helpful, professional, knowledgeable and listened to all my concerns. It was a pleasure dealing with him.

I was happy with the service. Professional friendly emoyees

Thanks to Jacob for not letting the warranty slip by during my recent VW p-zev turbo repair. I appreciated the attention!

Ryan was not very communicable. He never relayed the message to me unless I called him first to ask what was going on. I constantly got answers of oh some people were out on funeral leave. Some people were out sick. I kept getting different answers every time I called. I contacted the service manager and relayed my unsatisfactory communication with Ryan. Ryan finally called me back the next day after me talking with the service manager. He said my car would be going in next to be fixed. The next day Ryan contacted me and told me that they cracked the timing cover when taking things off to get to the water pump he said oh it’s only $149 more like I’m made of money. I asked Ryan how much it would cost to have an oil change done he reiterated $119.00. I then told him I would not do that now! I did not want to spend that much on an oil change. Then to my dissatisfaction when I picked up my car and got home, I noticed I was charged for an oil change. When I go back to Bangor, I will contact him regarding this issue so I considered very unsatisfactory service with Ryan and do not choose to use him again at this point.