Interior led lights/electrical issue from water leakage remains an issue. I'll be calling Monday for further investigation. Lights blonk off/on
Dustin is doing a great job, my car is just not cooperating
I was satisfied AFTER is brought to the attention of the service staff that there were large amount of oil and transmission fluid on the undercarriage of my truck. Dustin took care of it when I brought to his attention and had the shop foreman at my request verify no leaks.
Afterward when I drove away my steering wheel was covered in grime and dirt and I had to stop to clean it. This happened the first time I came to Darlings for service as well and thought it was a one off event. Obviously the service techs to take the time to wash their hands prior to test drives and the service personnel that drive the vehicles up to the customers don’t recognize that the steering wheels are dirty.
The actual work completed was completely satisfactory factory to me.
The person at the Audi service desk was outstanding
Jacky was great - attentive, knowledgeable, and informative - we live in NJ and I think he’s “best in class” in terms of our Audi service experience over the last 10 yrs - give him a raise - and I’m not kidding
Jacky was great. Kept me informed, explained everything in great detail in a way that made sense to a non car person. He also made sure I had transportation at all times while my car was in the shop. He made paying $$$$ a bit easier.
Great employee, Very professional and gets the job done.
We really appreciate being taken care og
Friendly and very personable
Always amazing service!!! Thank you guys!!!!
Jeff was amazing as always!
Always a pleasure working with the Darlings team.
Dustin was great. You are lucky to have him
Since 2009 I have bought or leased 5 brand new vehicles at Darlings and I was made to feel like my loyalty didn't matter and still don't feel like enough was done to make my Ranger feel reliable enough to drive long distances.
On time & complete. Great job.
Keep up the good work Jeff!
Sam
2nd time I've spent over 2 thousand dollars and had to bring my vehicle right back because the repairs weren't completed correctly. this time I pick up my vehicle and the blind spot sensors were still showing a fault. it was because no one
program them after installing them. also had greasy hand prints all over the back End of car I would have thought for $2000 we could have atleast wiped them off, if your not going to wash
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