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Real Reviews From Verified Customers

Service Center Review Summary

5 star 81 reviews 69%
4 star 20 reviews 17%
3 star 1 reviews 1%
2 star 6 reviews 5%
1 star 9 reviews 8%
Review Us
Todd C.
5 out of 5
10/18/2023
Ok
Curt F.
5 out of 5
10/17/2023
Always very satisfied with the service
Jenna L.
4 out of 5
10/17/2023
Robert was great, the appointment went smooth and he made sure I received the best deal on maintenance for my BMW! Thanks Rob!
Jerry D.
5 out of 5
10/17/2023
Everyone always does a great job.. that's why I keep coming back
Steven F.
5 out of 5
10/16/2023
Bob is terrific, gives good, solid advice. BMW cost of ownership however is beginning to be non-competitive
David M.
5 out of 5
10/16/2023
Robert Shea is top notch! We’ve had the pleasure of doing business with him for 11-12 years. He is the reason we purchase BMW’s. Best regards, Brian Moser & Phyllis Leuci
Marc F.
5 out of 5
10/15/2023
Robert is always very pleasant,helpful and knowledgeable.
Ryan B.
5 out of 5
10/14/2023
Wonderful communication.
David M.
5 out of 5
10/14/2023
Bob is always very helpful and friendly. He provides great service.
David M.
4 out of 5
10/14/2023
Thomas did a great job managing the process; he made the experience one I’d happily repeat.
Daniel K.
5 out of 5
10/13/2023
Always good service…
Lois J.
4 out of 5
10/13/2023
I'm completely satisfied with the exceptional customer service that Robert Shea provides. He goes out of his way to ensure that he meets his customers needs. Bob has always been available and gone out of his way to make my BMW experience one of complete satisfaction. He is an asset to the Gault BMW team.
Damon A.
5 out of 5
10/13/2023
Very happy with the service team and ease of setting up an appointment.
Kathleen G.
1 out of 5
10/13/2023
Car computer was NOT reset, i wanted tires rotated and was told it was not neccessary after service was already finished. I paid over $200.00 for just an oil change and wonder if even that happened. VERY unsatisfied.
Mary Ann.
5 out of 5
10/13/2023
Work performed as expected.
Cathy C.
5 out of 5
10/13/2023
Bob is always professional and explains problems well.
Tayyebeh B.
5 out of 5
10/13/2023
Great service . Great people

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