Edwin was very nice and helpful. I appreciated that he provided me with transportation to and from the dealership while I waited for my car to be serviced. He promptly updated me throughout the afternoon and explained in great detail exactly what was going on with my car. Great service!
Service rep was wonderful. My problem relates to problems I am having with the car door after the service.
Candice was excellent and helped me with everything I needed. I would lone to work with her again.
Edwin always does an exceptional job with assisting me on getting my Q50 serviced.
Edwin gave me excellent customer service.
John is awesome. I will always buy Infiniti’s so he can service them. He is so knowledgeable, and honest.
John Yarber was Great my QX80 broke down while driving to our cruise ship for our vacation, I had it towed to Norm Reeves and left a note tell what I thought might be wrong. With my contact info and my bosses due to I would not be able to be reached until that Tuesday. John kept us updated regularly and gave me piece of mind. I live in Las Vegas but if I lived closer you would have a customer for life. Thank you and Thanks John Y.
Always love taking my car in for service because I know it will be taken care of well at Cerritos Infiniti. I can’t express how well they explain everything that they are doing to my car and the trains why it needs to get done. I trust my car in the hands of Edwin and your Cerritos team
Outstanding service! Candice was great offered me a lyft to and from a nearby friend house at no cost. Kept me informed with my car service to its completion, lastly, my lyft ride was there to pick me up with in five minutes after she notified me that my car was ready for pickup. Thanks again Candice for your superb service.
Service person great.
Just unable to get a real solution to my issue at this time.
I was completely satisfied with the service Edwin provided on behalf of Cerritos Infiniti. I look forward to receiving your survey to elaborate further.
Arcee was very courteous and straightforward.
excellent customer service provided
with a positive attitude. ((:-))…
Arcee was very thorough in providing service information and pricing for my next service visit.
Great service. Advisor was very knowledgeable, professional and friendly.
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