Helped with everything I needed to keep my car going.
Ivette is very helpful & a pleasure to work with!!
Jason is the best! I always make my appointments with him. I trust that he tells me what servicing my car needs and doesn’t try to upsell me. Plus he’s personable!!!
Pleasant attitude and keeps you informed.
John is a perfect example of providing World Class Customer Service! He was very patient and understanding of my needs. Addressed all my questions and concerns. He was very tentative at following up any issues that the technician had.
To be honest, John is the reason I continue to come back for my services. I am fully capable of performing these task but would like to keep John and the crew continue to be employed as well.
John Lee is one of the best service center rep’s I’ve ever encountered. He really cares about me as a customer. I went to another dealer for years and they were great but somehow John has even exceeded them.
Clayton was great-knowledgeable and efficient just like your other service counselors! It was my first time meeting him! You have the best team! They always put my worries to rest! Love your guys who meet me outside too! So polite!
Fast, excellent, friendly service
Clayton is very professional and kind and can go very far in the organization by keeping those qualities
Clayton is an awesome addition to the CS team at Norm Reeves HB. He made it easy to schedule and reschedule my service. I greatly appreciate his honest and thorough recommendations on what I needed to do to keep my car in top shape. He one more reason why I’ll be back for my next service for both of my Hondas.
My Lam is acceptional customer service personnel. Honda is an asset to Honda
Helpful and provided necessary information.
He was very helpful, nice and professional
John Le is the best customer services. I like to work with him every time I bring my car in for services.
The fluid for the windshield wipers are still it working. The line is either clogged or reservoir is cracked. No fluid came up it after being device.
Poor service evaluation.
You was very professional and plesant. My request was taken care of immediately with an estimated time of completion. A delight to deal with. Thank you, Vivian.
The Detailing Team did an Outstanding job on my vehicle, they have my heart felt, Thank You! I will be back!
William M
John Le is detail oriented and very helpful.
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