Benito is great!
He got my car fixed quickly. He was very accommodating in scheduling my appointment.
I am very, very happy with the service. It was more than wonderful. I loved the place because all the workers had a smile on their faces and were very cooperative. This treatment will **** here every time.
Although I am satisfied with the recall part of the work, I am sort of puzzled by the fact that my backseat was up and the things that were on the reclining backseat were replaced in the back of the car. Was the car used to transport someone or something
I was able to relay my concerns and she made notes for the technicians to check. Gave me peace of mind when going on a road trip next week.
I brought the car in due to a possible Cruise Control issue and navigation screen not turning off after right hand turns. Apparently all is well. Thank you, Linda H
Benito was polite and efficient! He explained everything to me and called a shuttle to take me home and bring me back when my car was finished. Service like this is why I return to Norm Reeves Honda for my car care.
John Le provided comprehensive service options for my 2018 Clarity. The services and repairs were completed on time. John was very courteous and knowledgeable. Thank you.
Job done before time was estimate
Excellent service. Thank you!
Benito has always been super helpful, kind, and friendly. I always brought my first Honda to him, then I owned another car of different make and, after some years, got a Honda again, so the first person that came to mind that I could trust my new car with was Benito. I know my car is in good hands with him. He’s great!
I thank John Le and the technicians for taking such good care of my car, good service, thank you very much.????????
Brought my 2018 civic to have my recall settled after a year of waiting for the fuel pump to be available.Viviana wsa so helpful in taking good care of my concerns and recommendations for the recall, she scheduled me promptly for the next available date for servicing my car..thank you Viviana.
Very polite, respectful and attentive to my concerns and issues with my car. Always followed up with clear and precise instructions and next steps.
Great expertise and customer service.
Ms Yvette Rodriguez was simply an outstanding customer services person who had displayed an utmost professionalism when dealing with the dealership customers and needless to say, my visit to the dealership today was a very reassuring and pleasant experience. My new 2025 Honda Civic was being serviced for some minor recalled issues that happened to most new cars nowadays. I also had a chance to converse with Service Director Catherine Schlueter and it didn’t take me long to figure out why Norm Reeves excelled in its customer services. With Ms Yvette Rodriguez and Service Director Schlueter at Norm Reeves, I sincerely believe we as customers of the dealership are all in good hands and they both deserved an A+ in customer services, no ifs nor buts!
Benito did an excellent job
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