Timely and professional service. Thank you.
John Le is the consummate service advisor professional. He is amazingly knowledgeable and customer service-oriented. Thanks to John, I would never go to another Honda dealer for service. Keep up the great work!
Thanks, Lee S
John did a great job, our vehicle was ready when promised (actually early). I know I’m in good hands and that my vehicle is serviced by a great team, thank you to all
John took good care of me, helping me to prioritize the needed services and getting me out quickly. Thank you so much!!
John is nice and was quick to update me about my car.
Yes I'm very satisfied, Viviana is very helpful and very good explanation about my car and I'm so glad to go to norm reeves Honda dealership in Huntington Beach. I will back next service
Thank you very much for today ????
Kevin is friendly, well knowegble about my service issue, kept me informed
I always receive the highest level of service when I come to NRHHB. Everyone is super kind and attentive. Kevin, Jonathan and Mike always do everything within their possibilities to help me with all my vehicle concerns. Thank you very much for being the team I can count on.
Clayton was great, very nice.
Great service and quick response
Benito was incredible! He greeted me with a positive attitude and a smile. He answered all of my questions and scheduled an appointment for me that worked for my schedule. He was there to take my car in the day of the appointment. He called me as soon as the car was finished and finished my paperwork promptly so I could be on my way. It was such a wonderful experience because of Benito! Please extend my thanks to him! Kaye Nolte
Benito always does a fantastic job!
I would appreciate it if I did not have my time wasted. Please do not call to inform the customer that their vehicle is ready, when it is still in the shop getting the tires rotated and still needs a car wash. I arrived about 20 minutes after receiving the call from Kevin and had to wait an additional 40 minutes for my car. Kevin said it would be an additional 15 minutes for the rotation and car wash. He then proceeded to ask if I wanted an uber home, which is already a 15 minute drive. Why would I want to waste my time going home 15 minutes and waste time and gas getting driven back to the dealership? For all of this inconvenience, I was only offered a waived fee for the $10 car wash and they did not vacuum my car. The car wasn't even dried off completely and left water marks.
Benito was excellent and fast. Extremely professional you guys need more Benitos
Took a hour to get a oil change not good
Everyone is always very nice and they get the job done in a timely manner. I always have a great experience with Norm Reeves Honda service department.
Always great help working with Benito Torres.
I had made an appointment with Linda at the number listed for your dealership, however I was nowhere to be found… I am not sure where she booked my safety recall appointment, but Christian assured me there wouldn’t be a problem and took care of everything.. he was personable, knowledgeable and kind… Thank you!
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