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Real Reviews From Verified Customers

Service Center Review Summary

5 star 10203 reviews 70%
4 star 3444 reviews 24%
3 star 221 reviews 2%
2 star 364 reviews 2%
1 star 336 reviews 2%
Review Us
Nancy M.
5 out of 5
2/27/2025
Benito was friendly and professional. He answered all my questions and made me feel very welcome on my first visit to this Honda location.
Sheila O.
5 out of 5
2/27/2025
Great service!
Brian B.
5 out of 5
2/27/2025
Top notch customer service from Mr. Benito Torres as always. A true gentleman and a pleasure to work with on all my Honda’s needs. You make Norm Reeves Honda of Huntington Beach better and I appreciate you. Thank you Brian B
Alene R.
5 out of 5
2/27/2025
Benito was a helpful, professional and competent Honda representative.
Caroline L.
5 out of 5
2/27/2025
Edward was fantastic! Super kind and helpful!
Irene P.
4 out of 5
2/27/2025
John le is an excellent customer rep. And your mechanics are speedy getting the job at hand DONE QUICKLY. I'm not happy with the HONDA PRODUCT. 2019 Honda HR-V, 28,642mi and it's 5 1/2yrs old. I WAS SHOCKED that this 5 1/2 yr car with 28,642 mi required such a MAJOR REPAIR?? if this car was 10-15 yrs old and had high mileage, I would understand it. I owned A Toyota/Matrix 2003-2017, 226,583 miles. No major expensive repairs. Just regular wear on tires, brakes etc. I pray this is the end of major expensive repairs.
Thomas R.
5 out of 5
2/27/2025
Benito is extremely professional, and very knowledgeable. He cares about his customers, and keeps them coming back. Also, Sammy is such a pleasure, and always greets me when I come in with my car.
Pamela T.
5 out of 5
2/26/2025
John was very attentive and gave excellent service.
Suzanna O.
4 out of 5
2/26/2025
This was the fastest service I’ve had so far! They fixed my recall and my oil change all in one. I was updated as the process went along, will be coming back.
Shaindell G.
5 out of 5
2/26/2025
Great service; no hassles. Helpful service person.
Rene V.
4 out of 5
2/26/2025
Thanks John Le
Robert M.
4 out of 5
2/26/2025
Benito is the best.
Sally A.
5 out of 5
2/26/2025
John was great, he was efficient and gave us great feedback on our cars needs. We will be back, loved the level of service thank you.
Doreen /.
5 out of 5
2/26/2025
Tony was very professional, he was very helpful and made our visit very smooth, thank you Tony
Luis G.
4 out of 5
2/26/2025
Jhon Le made the recall process pretty smooth today, he's a cool individual.
Ashley A.
4 out of 5
2/26/2025
John is the best! Always goes above and beyond.
Khang V.
5 out of 5
2/26/2025
Knowledge, professionalism, fast service, nice and clean waiting area.
Asmaa S.
5 out of 5
2/26/2025
Great job and very nice team work
Joseph B.
5 out of 5
2/26/2025
Thanx
Tracy/ Steve.
5 out of 5
2/26/2025
The service was wonderful.

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