Great communication and service. No hidden agenda, just what needed to be done. Thanks!!
Mr. Gonzalez is one of the most professional representatives that I have had the pleasure of working with at Norm Reeve Honda.My experience was a positive one based on the quality of work done on my car, in addition to the outstanding customer service that I received from Mr. Robert Gonzalez. I intend on telling all my family and friends about my amazing experience at Norm Reeve Honda at Cerritos Auto Square.
Robert was great! Thank you for all your help and making the experience quick and easy.
Professional and courteous, made me feel comfortable. The car runs great. Thank you Ramiro. I'm a repeat customer for sure. You're great ????
Great customer service and quality of service.
Leo very professional, he explains all details made me understand. Well done
Why I won’t be back
1. Grease all over starter and brake buttons
2. Got car back. Air conditioner on full blast at 55 degrees. C’mon. Really ?
3. I am still working on adjusting my seat to where it should be
4. Car promised at 1. Called. Was told Ruben would call me back. Never did. Called at 2. Told just come in it would be ready at 3 which it was.
Jonathan Romero is the best!
He offered options and made recommendations.
Kept me updated on my car.
Is very cordial.
Ruben S
Well done and fast service
Manny was an excellent service advisor. I was able to come in and get exactly the service I wanted. Will definitely come back for future service needs
He took into consideration the very low mileage on my car and then explained my options. Very thorough and clear. Much appreciated his overall style of customer service. I might have a better opinion of Honda Cerritos if all service reps were like Trevor.
Thanks to Mr Reuel Marquez’s great job and very impressive bec he take care of my suv …
Michael Barr was very professional and kind when checking me in. He handled my concerns with care and informed me of what my car needed. I thoroughly am impressed with the help I always receive here at Norman Reeves Honda of Cerritos Auto Square.
Quick and easy. Thank you!
Very helpful and great to deal with !!
No estoy satisfecho porque no isieron su trabajo bien llegué a recoger mi carro y el muchacho que me atendió no me quiso ayudar en mis preguntas
Joseph, was very kind and helpful.
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