Jonathan always go above and beyond to help me out witn my car! :)
My car is still making a noise when I reverse.
Great job Norm Reeves!
Oscar Ortega was friendly and attentive to my needs. He looked at the computer and saw that needed brake fluid service. It got done in one day. Thank you for all you do!
Keep up the good work Norm Reeves!
Leo provided great customer service
Overall great experience, great customer service.
Leo provided GREAT service. ??????????
Great service and helpful employees, like always! Thanks again.
As I have said before Joseph explains all of the services recommended and answers all of my questions thoroughly.
Excellent service and good advice from
Mr Michael Barr
He was very nice gave details regarding my car.
Oscar kept me posted & I only waited 1 1/2 hours.
Robert was great. I give him a 10 for the first time as my new Adviser.
Very disappointing experience. My appointment was made at 930am initially was told it would be 2 hr wait time was ok with waiting no problem I’ll stay and wait. 2 hrs passed by approached the rep that was helping me out said maybe another 30 min or so I’m like ok I can wait a lil more. I waited a total of 6 hrs + I have no problem with how long it takes to service my vehicle correctly but the audacity & un-professionalism of not being communicated that from the beginning & it would take longer then 6hrs to get my vehicle back is truly disappointing. Set expected wait times correctly! If I would’ve known that from the start I would’ve never stayed as long as I did and would’ve left the dealership when I dropped off the vehicle.
Julie was very thoughtful, knowledgeable and courteous!!!!
Trevor was great. Best service I’ve received at Norm Reeves thus far. He listened, explained things, and was efficient and friendly. I haven’t received this level of customer service here or other places in quite some time. I will ask for him in future visits!
Julie makes sure that her customer is satisfied and She is very honest .
She always try to accommodate me in my convenient time
Very knowledgeable and prompt service.
Thank you!
Great service. Thanh is very courteous and Professional.
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