Service Center

Real Reviews From Verified Customers

Lisa S.
5 out of 5
2/20/2025
I was losing faith in Norm Reeves Service Dept but Ruben Marquez reminded me why Honda Cerritos is #1. I look forward to buying a 2026 Prelude later this year ????.
Monica V.
4 out of 5
2/20/2025
Didn’t have to wait long before my car was taken back to be worked on. Service took a little over an hour. Leo was very friendly and helpful.
Paul N.
5 out of 5
2/20/2025
Very informative and friendly
Guadalupe G.
5 out of 5
2/20/2025
Jose Peña was very polite and straight to the point. He kept his word on the average time it would take to get and oil change. I would recommend him to others.
Leonardo R.
5 out of 5
2/20/2025
Michael Barrie the best, he greates me with a smile, was very kind, attentive, and has extremely great customer service! Thank you Michael for everything ! Keep up the great work!!!
Andy P.
5 out of 5
2/20/2025
Thank you
Natalia M.
4 out of 5
2/20/2025
Ready to receive survey. Happy with my service received
Felix M.
4 out of 5
2/20/2025
Julie provides outstanding service. She is professional and very helpful. Had a great experience talking my vehicle there for maintenance and will ask for Julie for my next service appointment!
Elmer R.
1 out of 5
2/20/2025
My van was supposed to be detailed and it wasn’t like that.
Alejandra A.
5 out of 5
2/20/2025
Ramiro Montez always helps me with my car he has a great customer service and try’s his best to explain any issues with my car
Debra S.
1 out of 5
2/20/2025
Manny Sanchez was helpful. After 2 hrs I went to find Manny. Another person checked my paperwork. Manny didn't call me.The car was against a wall by the garage. There were about 3 cars to go? Mine still no calling me.
Vijaykumar S.
5 out of 5
2/20/2025
Very friendly and Excellent service
Carolyn N.
5 out of 5
2/20/2025
Leo was friendly and very accommodating. My service was done in a timely manner and was notified when it was ready.
Yareli P.
3 out of 5
2/20/2025
Friendly and told me all the things that would be done to my car and that it'll be done in an hr and it was.
Kevin G.
5 out of 5
2/20/2025
Thanh is great! Very happy!
Hanna K.
5 out of 5
2/20/2025
Thanks Robert! Very satisfied with the customer service. Will be back again
Deandre W.
5 out of 5
2/20/2025
Trevor was very professional helpful and has excellent customer service he got the car In and out and took care of everything and I didn’t have to ask for anything he was awesome! Thank you thumbs up!
Rita H.
5 out of 5
2/20/2025
Excellent service with help by Trevor Rodriguez service advisor. 2018 Honda Accord got service with a Recall from manufacture Honda. Norm Reeves Honda Superstore, Cerritos, Ca is the BEST!!!
Scott .
5 out of 5
2/20/2025
I will be back
Gabriela R.
5 out of 5
2/20/2025
Excellent customer service, wait time was short, and overall great experience.

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