I was losing faith in Norm Reeves Service Dept but Ruben Marquez reminded me why Honda Cerritos is #1. I look forward to buying a 2026 Prelude later this year ????.
Didn’t have to wait long before my car was taken back to be worked on. Service took a little over an hour. Leo was very friendly and helpful.
Very informative and friendly
Jose Peña was very polite and straight to the point. He kept his word on the average time it would take to get and oil change. I would recommend him to others.
Michael Barrie the best, he greates me with a smile, was very kind, attentive, and has extremely great customer service! Thank you Michael for everything ! Keep up the great work!!!
Ready to receive survey. Happy with my service received
Julie provides outstanding service. She is professional and very helpful.
Had a great experience talking my vehicle there for maintenance and will ask for Julie for my next service appointment!
My van was supposed to be detailed and it wasn’t like that.
Ramiro Montez always helps me with my car he has a great customer service and try’s his best to explain any issues with my car
Manny Sanchez was helpful. After 2 hrs I went to find Manny. Another person checked my paperwork. Manny didn't call me.The car was against a wall by the garage. There were about 3 cars to go?
Mine still no calling me.
Very friendly and Excellent service
Leo was friendly and very accommodating. My service was done in a timely manner and was notified when it was ready.
Friendly and told me all the things that would be done to my car and that it'll be done in an hr and it was.
Thanh is great! Very happy!
Thanks Robert! Very satisfied with the customer service. Will be back again
Trevor was very professional helpful and has excellent customer service he got the car In and out and took care of everything and I didn’t have to ask for anything he was awesome! Thank you thumbs up!
Excellent service with help by Trevor Rodriguez service advisor.
2018 Honda Accord got service with a Recall from manufacture Honda.
Norm Reeves Honda Superstore, Cerritos, Ca is the BEST!!!
Excellent customer service, wait time was short, and overall great experience.
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