I bought a Toyota care package and was confused and frustrated by being upsold on additional services that I think are included in what I pre paid.
Jonathan is the best in all ways possible.
Very nice customer service and work was done on time. Thx
Jonathan was a dream to work with today! I had a crazy experience with my 4Runner while also having a newborn with me. Jonathan did everything to support me by getting us into the shop quickly, assisting with a shuttle to a rental car and was extremely thorough, detailed and friendly along the way. I appreciated his clear communication style and always following up on every step. Excellent service today!
Hansel service has always been professional, efficient and pleasant.
Excellent service. Things well explained. Job done sooner than time quoted
Thank you for resolving the flat tire problem and making me have confidence back, with in your mechanics/ technicians , staff and dealership.
Excellent efficient service. Jonathan was super keeping updated with what was happening with my car.
Jose was awesome! Great service thank you
Jonathan was extremely helpful, personable and professional. He explained all concerns to me very knowledgeably. Great team member.
As I was standing outside near the advisors window.. I had two gentlemen ask if I had been taken care of. I very much appreciated their concern I had been waiting for awhile. Since I spend around $2900 I requested a car wash. Someone failed to do that. So Jose took it around to get it washed for me. Your service was outstanding!! Thank you, Sharon
Jordan is the best thanks again. Hansel Toyota will be back.
Friendly and efficient service
Thank you so much and Jaime was excellent thank you
Jordan was extremely helpful and knowledgeable.
It’s people like her that keeps me coming back.
Friendly and took time answering other questions out my car
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