I am very grateful, they took very good care of me and they do a good job, thank you very much to the Hansel Toyota team
You might add a sign outside notifying customers to come inside to check in. It was my first visit to Hansel Toyota and I waited in my car for a bit expecting someone to come out and greet me. When no one did, I went inside.
It is always a great experience getting my car serviced with Jonathan. He is always very informative with any questions that I have. Highly recommend 10/10 experience.
It was expensive, especially the sensor for flat tire replacement. I was charged for a pack of 4 but only needed one. Are the remainders being kept for me or if a second one fails, would I have to buy a second set of 4? Why can’t Hansel only charge for the number used?
My only disappointment was that I didn’t get the communication telling me I needed to approve additional work so I will need to add another service date b
The drink machine gave me a stomach bug. You should probably clean that
Jordan was great! Very professional and clear!!
All very easy and smooth.
Ladies were awesome very very professional and caring
The only thing I didn't like was getting a text about trading in my vehicle when It is only a year old.
Nice people and Good service.
Excellent service - friendly and fast!
Made an appointment with ample time to order parts dropped off truck and was almost home in shuttle when received a call the parts were not there and service couldn’t be completed feel like they should of known that before I left the dealership and why were they not ordered for my service I had scheduled. Then when I came to pick up my vehicle told my vehicle would be pull around for pick up waited 15min with no truck had to request my vehicle again which then took 1min felt like I was not there first priority and let slip through the cracks I feel like my vehicle should of been waiting for me after the botched service of my vehicle to make my pick up and leaving as smooth as possible
All service was great! Thanks Jordan
Courteous and efficient service person
seamless, appreciated that the manager on duty when I dropped of had other team members pitch in to get through the drop off que and get me back out the door to make an appointment. Thanks!
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