She is fantastic and cares about her customers.
Everyone involved took excellent care of me, answered all my questions, and were quite friendly and professional.
Great service as always. I took my car in 25 minutes early, caught the shuttle service for a ride to my gym, and I got a courtesy call before I even started my swim because my car was already finished! Speedy check in and speedy check out, doesn’t get much better than that……
The oil change, tire rotation to bit longer than I was told… but other than that the staff and service was good .
Jose was very friendly, professional, and knowledgeable about helping me with what I wanted to have done. He has helped me before in the past appointments and is always wonderful. He, Almir, and Kevin were very helpful for me today been taking care of business for their customers. I’ve always appreciated Hansel Toyota’s team. I’m glad you’re there for me. Thank you.
1997 Honda Odyssey, in good condition
I’m extremely satisfied with the Customer Service Experience from everyone in Hansel Toyota. I have been a customer for many years and bought 4 vehicles from them. Their service department and their staff are amazing. I would highly recommend this place.
Jose is very kind and professional to the guests. He went above and beyond assisting me and answering questions. Great experience!
Friendly professional service and a nice atmosphere
Amazing service. I pulled my vehicle from Freeman Toyota the day prior due to terrible service and communication. I called Hansel and received exactly what service should be. Honest, and prompt communication. Jordan was great. Thank you so much.
Too expensive to replace a car key
Austin was courteous and provided excellent customer service.
It was a pleasure doing business with you
Johnathon Sanchez is excellent with his knowledge and information. Johnathon’s Customer service is Flawless, he’ll supply his Customer’s with accurate detail’s and Truth. I could set my Watch by Johnathon, he has a good and healthy conversation, he wastes no Time knows how to leave a Customer secure while he presses on! This Young Man is genuine no doubt his Parents spent Time raising him!!!! I like him a Lot!!!!!!!
Everything was done well. No complaints. Great manners, finds you if you haven't answered the text message that your car is ready. Great worker
A problem with my screen had an easy fix, but instead of letting me know to try it, I was told I needed a 5 hour assessment.
I haven’t met everyone at the dealership by any means, but all that I have met have been very nice. I am very comfortable, more so than at any other automobile dealership, I have been to in the past.
Jaime answered all my questions. Professional and clear communication.
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