Kyle’s great. I wish techs slowed down and checked their work so I didn’t have to deal with this. Kyle did what he could to remedy the situation.
I come down from Nevada City to have my vehicle serviced because I trust Conor will make sure I’m taken care of.
Great service from Cory Lunsford!
Kyle was awesome. Straight to the point and genuine. Some of the other advisors try too hard to be nice and it shows.
My vehicle was serviced in under an hour which was great.
Chris was very knowledgeable and was my parents, who were the original owners service coordinator all those years and he always treated them kindly. Russ and Joyce have sense passed away and I have inherited their vehicle last February 2021. My husband has been bringing in the vehicle for my mother for the last several years until she passed away. The team were all very professional and the vehicle maintenance went smoothly.
Thank you, Pam
I was completely satisfied with the way everything was done at Roseville Toyota.They will continue to have my business in the future
Conor is a very good service advisor. I would recommend him to everyone. Very trustworthy and professional.
I was very impressed with the service I got today. I will definitely be back for my next maintenance and oil change. Thank you!
Molly was excellent! However I was upset by a few things: (1) Why did your staff call me at 9:00 am on Sunday morning & woke me up to remind me of my appointment? (2) when your staff pulled up my car after being serviced my key was not in sight. I found it on the floor under my rear seats. I wasted 10 minutes looking for it. (3) Once I departed I discovered somebody closed up my right side mirror. I had to pull over and open up the mirror. It was extremely annoying.
Customer service was great!
Everyone provided exceptional customer service from the moment I pulled up to the service department to when I was handed my keys to leave. 5 stars all around.
I have been a very satisfied customer as an owner and leasing since 2003 and have been well taken care of in all the services Toyota has offered me. Your sales department and service department have been very professional and helpful. Thank you Toyota!
No need to contact. When I set the appointment, I was told the recall computer update was 45 minutes. When I got there, I was told it was 2 hours. Seems quite a bit of time difference. I appreciated the service for the oil change and tires.
Service as advertised and expected
Alexander is a highly effective customer service agent.
Very friendly and efficient. Thank you
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