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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4560 reviews 67%
4 star 1364 reviews 20%
3 star 186 reviews 3%
2 star 397 reviews 6%
1 star 314 reviews 5%
Review Us
James H.
5 out of 5
3/25/2023
Kathleen did a great job
David S.
5 out of 5
3/25/2023
Alicia was very professional and enhanced my service experience. Thank You! David S
Chanh T.
5 out of 5
3/25/2023
Thank you Oscar for taking care of us! We appreciate everything that you do
Gretchen G.
4 out of 5
3/25/2023
Kathleen was communicative and my car drove better after the service !
Scott B.
5 out of 5
3/25/2023
Thank you
Charles B.
4 out of 5
3/25/2023
Only satisfied because of Kathleen
Sarah H.
4 out of 5
3/24/2023
I only trust Kevin and Marvin k brown to service my vehicle. I have been coming to Kevin for years. There is no one I trust more
Arnoldo F.
5 out of 5
3/24/2023
Kevin Knepper has done and is doing an outstanding job since I've dealt with him for over 30 years!
Dave R.
4 out of 5
3/23/2023
1
Rochelle H.
5 out of 5
3/23/2023
Sean is great! Personable and professional. He shows that he cares about his customers and their concerns. Takes time to answer questions. Just excellent. Thank you.
Nicole H.
4 out of 5
3/23/2023
Oscar is great! Had to bring my vehicle back after a mishap with my recall part, he made the inconvenience a breeze For me!
Georgina M.
5 out of 5
3/23/2023
Excellent customer service by Sean
Greg A.
3 out of 5
3/23/2023
Great prices on labor! Beats the local service station prices!
Sheryl H.
4 out of 5
3/23/2023
MKB service dept is superb. Kathleen Farris has the ability to make each of her customers feel as if they are her sole interest. Thanks to MKB service dept and Kathleen. 7 years and counting.
Jacque Ln.
5 out of 5
3/23/2023
We had a positive experience with our advisor, Sean (sorry if misspelled). He is personable, attentive and considerate.
Kathy H.
2 out of 5
3/23/2023
Took 22 days to get my car back in my possession and the service person never called me but once when I called every week to find out what’s up?? I also never got a rental car and my engine was only 10 months old when something broke inside the motor. Not happy with this motor or G M product. The receptionist was great!! Never saw Sean in person?? I sure hope the turn over with customers gets better soon
Kevin K.
5 out of 5
3/22/2023
Kevin is so good looking and knowledgeable and has bigger muscles than chris
James E.
5 out of 5
3/22/2023
Kevin is always great best service
Denise M.
5 out of 5
3/22/2023
Kathy was lovely and super helpful!
Dolores F.
5 out of 5
3/22/2023
Alicia is very knowledgeable.

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