The service I receive meet and exceeded my expectations. Brandon always take care of my vehicle needs
Appreciated Arbenz’s friendly and professional nature, and his honesty about service options and wait times.
Michael was very professional as usual. I did notice a screw almost falling off the cars wheel trim but tightened it by hand as best I could until I arrived home and grabbed my trusty Phillips head and tightened all the wheel well screws.
Very expensive.Cost to replace a rear wiper is $35.00. It was not even
available.Has to be reordered.
I went to Oriley and got it for $12.00 and they installed it free of charge.
i’m satisfied with my service
FYI, you asked me to answer just one question, but you sent me two questions. ?:)
Great customer service, as always
Arbenz patiently worked with me and the mechanics have been checking all possible cause of the issue. I appreciate all the hard work and sincerity. Thank you
Nate is an excellent and highly professional service agent
This was my second time working with Arbenz. Just like the first time, Arbenz was professional and showed true empathy regarding my frustration with the fourth a/c repair on this car. Arbenz has a knack for putting me at ease when it comes to auto repairs which is a true asset for a service advisor. I couldn’t be happier with the service Arbenz provided.
Thank you for making it easy
Thank you for the quick & friendly service!
Brandon is a very professional service advisor. He kept me up to date on the status of my vehicle throughout the repairs and recommended future service requirements for my vehicle
Thank you Norm Reeves Honda management for hiring such a high quality employee
Excellent customer service - above and beyond
He was willing to work with me in getting the work done that I wanted. I feel he did a good job. I will say there was one small hitch. When I took the truck in I understood that the idler for the timing would be replace with the rest of the parts that the belt used . He did tell me that there was no need to replace it or the tech would have told him it needed to be replaced. He pointed out there is a 1 year warranty and if I had a problem bring it back in. Time will soon tell. He did keep me updated and was willing to answer any questions I had. He is someone I would be happy to work with again. I feel he gave me a good price for the work that was done. You are lucky to have someone who cares about the customer. most reps will not pick up the phone they just text with no interaction with the customer. That is important to me. I drove down from Anaheim to use your service department I know I passed two or three other Honda dealers to go to see Gerardo. That should tell you how good of a job he did.
It was easy to set up an appointment and the service was done before scheduled. Jorge was great to work with.
He was great, informative and helpful
Arbenz Anton is the best! Honda is lucky to have him in your teamwork ! Great customer service, Arbenz Anton! 1000% satisfied with Arbenz Anton!
You’re the best, Gerardo Molina! Thank you!
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