The service associate gave me realistic timing and explained what to expect. The technicians removed stickers that I requested and ran it through the wash. I left feeling confident in the mechanical condition of my car and pleased with the tidiness. I'm very happy with the service I received.
Brandon was very nice and he made the process fast and easy. I was in and out of the office in about 5 minutes and that's only cuz I had a few questions. But I appreciate the hard work and my car was done sooner than expected. Thank you guys at norm reeves Honda, I will never go to another place to get my car serviced.
Very excellent service from Mike.
In short, the general manager explained that it was the key needing re-programming that was the problem and not the battery. I was happy that he took the time to explain the issue.
It was extremely difficult to get a live person on the phone. The price I was quoted for the service was way too high
Thank you Gerardo Molina, your service is always impecable! Thank you for being kind and very attentive.
Took my vehicle in for its first maintenance appointment. We have the maintenance plan. New filters weren’t needed. But our maintenance plan pays for new filters. Will car signal that filters will be needed when they are eventually needed? However, isn’t this based on mileage? The maintenance plan doesn’t make sense if the mileage doesn’t sync with actual maintenance.
Mike's the GOAT- thank you Mike
Great customer service, thank you
Arbenz is a nice person, and handles himself in a professional manner.
Great service and great drivers in the shuttle!!
Michael was very helpful and personable.
Luis is excellent at his job.
I have a 2025 HRV and i was told I would receive 3 free oil changes. The service advisor I met yesterday morning wanted to charge me for mt second oil change. I spoke to the manager at Honda and he looked up my account and said I should be getting 3 free oil changes. Please update my account so my 3rd oil change will be free
Amazing service by Michael Fernandez, thanks a lot!
Courteous and on time delivery.
Arbenz was quick and responsive to any questions I had. My vehicle was done in a timely manner. I will be back again! Thank you Arbenz !
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