Service Center

Real Reviews From Verified Customers

Kathleen C.
5 out of 5
9/17/2020
James was friendly and helpful as always. My service was completed quickly. I am very pleased with the whole experience.
David H.
5 out of 5
9/16/2020
Jay was great to deal with. Thank you.
KATHY F.
5 out of 5
9/16/2020
Jay was very helpful, keep me updated and was really quick to get me in an out with my truck.
Mark C.
4 out of 5
9/16/2020
Customer service was great. Encountered a problem caused by the seat cleaning during detail and it was handled properly and professionally.
John T.
4 out of 5
9/16/2020
Dan always goes the extra mile to make me feel valued and confident in work performed.
Bradley L.
5 out of 5
9/15/2020
As always, Dan did a great job.
Jenn H.
4 out of 5
9/15/2020
James was very patient with me as this was my first visit with this dealership.
Shirley S.
5 out of 5
9/15/2020
Excellent service.
Robert J.
5 out of 5
9/15/2020
Great job
Bonnie C.
5 out of 5
9/15/2020
James is awesome to work with!!! Thank him for everything!
Jacqueline M.
2 out of 5
9/13/2020
My car came in clean. It is always in my garage. It was FILTHY when itwas delivered back to me. Telling me that due to Covid you don’t wash cars anymore. Went to the car wash on my way home. But James did a great job of keeping me informed of the status of my repair.
PAUL B.
5 out of 5
9/13/2020
Excellent service as usual.
June B.
4 out of 5
9/13/2020
I like working wit Jay. Would have loved a car wash thrown in!
Gerardo P.
2 out of 5
9/11/2020
Return of vehicle was returned without care. Parts from broken sunroof were left in the Arcadia. And children’s chairs were left in the back and not returned back in there place. Just unsatisfactory service. Didn’t make any effort at all.
Denise G.
5 out of 5
9/11/2020
Seth was so helpful and very personable ! He helped my service experience be extremely pleasant ! Seth is a fantastic Representative for your company !
James S.
5 out of 5
9/11/2020
Great guy!
Kim T.
5 out of 5
9/11/2020
The car detailing was fabulous! Looks like new.
David W.
5 out of 5
9/11/2020
Dan goes beyond any expectations I might have for a car service facility. Dan excels in his courtesy and professionalism. I am very pleased with Carlsbad Cadillac.
Steve D.
5 out of 5
9/11/2020
It’s always great working with Jay.
Jodi W.
4 out of 5
9/11/2020
Yes, my experience today was exactly what I had planned for. On time service, Consideration for my appointment and that fact that I waited at the dealership And professional communication from Dan. Thank you!

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