Service Center

Real Reviews From Verified Customers

Kieyearra G.
5 out of 5
10/9/2020
Dan was awesome with his customer service and constantly calling me with updates.
Gina B.
5 out of 5
10/9/2020
James was great. Loved how he remembered me and my name as I picked up my car.
Jeremy B.
5 out of 5
10/9/2020
James always provides exceptional service and professionalism.
Patricia S.
4 out of 5
10/9/2020
Would have been nice for your dealership to wash the car. I was relieved to get the car back so quickly. I will be back from time to time. Thank you. Patricia S
Daniel M.
5 out of 5
10/9/2020
Very helpful
Robert D.
5 out of 5
10/9/2020
Jay was great. I was kept informed throughout the process
James M.
4 out of 5
10/8/2020
Using Lift to transport me home and back was problematic.
Jon M.
4 out of 5
10/8/2020
Dan did an exceptional job meeting our expectations and making us feel like he was there to help us.
Jieheng D.
5 out of 5
10/8/2020
Good job! Thanks
Hugo A.
2 out of 5
10/8/2020
Please fix the items that are covered under my manufacturers warranty for my complete satisfaction. I am currently unsatisfied with the service performed. Thank you
Patricia D.
4 out of 5
10/7/2020
Want to thank him for patching my tire with no charge. Was grateful because I had bought the 4 new tires at Buick just 3 months ago and was devastated that one had a puncture so soon. Cy t
Dustin D.
4 out of 5
10/7/2020
James and Dan Zoren are outstanding and a pleasure to work with. I’ll be back.
Steven S.
2 out of 5
10/7/2020
Kept car for almost 5 weeks because “tech had too many cars to work on”. Car was beyond filthy it was absolutely disgusting and smells inside. I will have to have car detailed inside and out and hope smell is gone. Cannot express how completely unsatisfied I am. Caddilac service has always been solid. This is the second car I bought from your dealership. Not sure I would buy a third from you.
Michael A.
5 out of 5
10/7/2020
James has been "my" service manager since I bought my first Enclave in 2008. I'm on my second Enclave and I still get name recognition, exceptional attention to my vehicle's service needs and very professional service - every time! James is knowledgeable and personable, which is a great combination.
Alena B.
1 out of 5
10/7/2020
I called and left a message today regarding the detail work completed on my vehicle. The detail was sub par at best, and nowhere near as good as my last detail at your dealership. I would like the detail to be redone at no cost, to the level of quality I expect from Hohen dealerships.
Drew E.
5 out of 5
10/7/2020
James was a Great help and did a Fantastic Job! Thanks You!!
Carl W.
2 out of 5
10/7/2020
After service of having a rim repaired, the didn't wash my new vehicle.
John W.
5 out of 5
10/7/2020
New location seems to work well. As always Jay Lind was friendly and professional - explained what was done and possible service needs in the future. We have great confidence in Jay and appreciate the great service we always receive there.
Brian F.
5 out of 5
10/7/2020
Dan was informative and polite and kept me updated
Marcus W.
5 out of 5
10/6/2020
Thanks for good service.

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