Jae has provided excellent customer service! The sales manager Sonny has to as well! Even after I have already purchased a vehicle, they continue to demonstrate beyond excellent customer service! Thanks!
Javer esquivel did a great job, keeping its informed as to the progress of our vehicle. He notified us as soon as our vehicle was completed. Javer always treats us professionally and a great deal of care.
Javer was great; he exceeded my expectations. Will definitely be back because of the service.
Thank you for the great service Javier!
Was prompt and made things simple.
Very nice team of people
Very fast service
Over all vert happy!! Thanks
Not to happy , the way they left the car after ,supposed they “wash it “the service was ok, thank you!
Javier is very helpful and I look forward to seeing him when I come in. He is an asset to your dealership.
Great customer service as always
Everything was done quickly and he listens to what i have to say . Thanks.
Jay went above and beyond in finding a resolution to my steering issue and EPS light issue. He was resourceful and a professional while handling my needs. A respectable human being...in addition to being an asset to the Hyundai company.
I have been working with Jae Lee for the past 3 months for several services (body damage, maintaining, repairs). From the beginning to the end, I only received the best customer services from Jae Lee. He raised the bar and went beyond my expectations. I am so grateful to have the opportunity to work with Jae through this stressful time of my life. Thank you Hyundai Services Department in City of Industry/ La Puente Hills for employing Jae Lee who is 5 stars out of 5 in all categories (professional, trust worthy, great communicator and personality, on top of his game, etc). Best Regards, Tiffany N
I live in orange county and drive all the way there because I've always had great experiences..Tino was very helpful and made my visit a great one...kuddos to great customer service
Joel is the best, very efficient
I’ve ben there 5 times because of a tiny thing.
It was too bad
My check engine light came on today. I thought everything was checked yesterday? Also, the oil was changed yesterday and my vehicle still says that it is past due. I will be taking it back in tomorrow.
Tino was very personable and nice.
Jay is very helpful and he's arguably the only service writer I've met in my life that doesn't disgust me. He didn't try and sell me on snake oil services that all dealerships (yes, Puente Hills included) these days seem to push at unknowing consumers who prey on the ill informed. He just took care of my car honestly and efficiently in an industry where customer service is an ancient form of art.
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