The service was done on a timely manner
The service was satisfying Although I did have to wait
The service for my vehicle was completed in an efficient and timely manner. Me. Lee was courteous and thorough.
Jae worked with us. There will be positive comments on the survey.
Thank you. I appreciate your friendly, helpful, and professional service.
my mother and I are extremely upset about the lack of communication your service advisor Tino demonstrated towards us.
We had agreed on getting the Aircondition fixed and the crackling sound resolved. He specifically told us that the air condition was covered by the factory recall and the the “crackling” sound will go away since the issue was the carbon built up.
When we picked up the car, the AC was not fixed and it turns out that the “crackling” sound still remains. We are completely upset that when we picked up the car, nothing was resolved. We were robbed.
The “crackling” sound STILL remains, the AC does NOT work, and apparently there are 3 more issues that the car has.
Tino told us to “google” what the following codes where: Airbag B1493, TMPS C1662, and TMPS C1313.
After googling, it turns out that are issues with the tire pressure monitor and the airbags.
None of these issues were NEVER brought to our attention if my mother and I wouldn’t have brought it up.
Tino, Sonny and Larry were welcoming as always. Thank you Hyundai team!
Love Javier at the service desk! He always goes out of his way to be helpful, friendly efficient and KIND
Jay Jussal is a great advisor who is there for you and your vehicle. He breaks it down word for word on what is needed for service. Great customer service ????
Very satisfied with Joel, he was there at all times when I had questions ..very grateful with his work ethics..
Javer helped me with my 2009 Genesis sedan. I trust his judgment when it comes to cars. He has never steered me wrong in the past.
Very pleased with my used new car! It works great and the service was tremendous! Thank you thank you I will buy from you guys in the future.
Tino attended to my car needs immediately and told me the estimated time as well. He came to the waiting and gave me an update and told me the mechanics were wrapping it up under the estimated time and all the paperwork ready for me to sign.
Joel was very knowledgeable and helpful
The Service Department and Sake Department treat customers like families
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