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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6282 reviews 70%
4 star 1970 reviews 22%
3 star 137 reviews 2%
2 star 302 reviews 3%
1 star 249 reviews 3%
Review Us
Livier C.
5 out of 5
2/20/2025
I’m thrilled with the exceptional customer service I received from Ernesto today. From the moment he greeted me at my car to check out, I’ve had consistently unpleasant experiences at the Escondido location. However, Ernesto has completely changed my perspective and made me find my new favorite advisor. Well done, Ernesto! You’re truly rocking it at your job!
Isabel F.
5 out of 5
2/20/2025
Jesse is friendly ,has sense of humor . Good service . Thank you !
Dolores O.
5 out of 5
2/20/2025
Everyone at Honda is amazing and has great customer service. I’m so happy I picked Honda.
Mark L.
5 out of 5
2/20/2025
He was very nice, I was treated very well. Thanks
Santos G.
5 out of 5
2/20/2025
Excellent customer service
Brian J.
5 out of 5
2/20/2025
Great customer service. Thank you.
Diana Y.
4 out of 5
2/19/2025
I was able to get my car in and out so quickly! I had a flat tire and per Jesse at my last visit I needed new tires so now was the time and it was seamless and when I picked up Ernesto was the kindest and so attentive to my needs! Thank you guys! ????????
Leslie H.
5 out of 5
2/19/2025
The service here is always top notch!
Manny P.
5 out of 5
2/19/2025
Always a pleasure
Alex R.
4 out of 5
2/19/2025
Thanks for the info and the service
Soraya P.
5 out of 5
2/19/2025
Amazing service !
Jeffrey A.
4 out of 5
2/19/2025
Recall service was well done from the 1st notification to the end of the actual service, Thank you and nice work! Truly top notch, bar none.
Adrienne M.
5 out of 5
2/19/2025
Ariel was so sweet and the whole team is always so amazing.
Diane S.
4 out of 5
2/19/2025
I appreciate I was able to get same day service. Sal was a good communicator, got me a quick Lyft ride home and a car wash after. Thank you!
Carey G.
5 out of 5
2/18/2025
Ernesto was very helpful & answered all my questions.
Kevin H.
5 out of 5
2/18/2025
Phillip was great and provided the highest level of customer service.
Carlo .
5 out of 5
2/18/2025
very professional!
Stephanie C.
5 out of 5
2/18/2025
Jesse was wonderful to work with!
Yahir O.
5 out of 5
2/18/2025
Ramez was very kind and helpful, great guy!
Lafayette D.
4 out of 5
2/17/2025
GREAT CAR SERVICE. PROBLEM WAS IT TOOK TOO LONG TO COMPLETE. MY AP WAS FOR 9A AND DID NOT RECEIVE MY CAR TILL LATE PM, CLOSE TO CLOSING TIME-5P.

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