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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6282 reviews 70%
4 star 1970 reviews 22%
3 star 137 reviews 2%
2 star 302 reviews 3%
1 star 249 reviews 3%
Review Us
Roberto A.
5 out of 5
2/14/2025
Thanks ????????
Carson L.
5 out of 5
2/14/2025
I was totally satisfied With Jessy. He was fast and very professional.
Juventino M.
5 out of 5
2/14/2025
Muchas gracias por el servicio
Stephen M.
5 out of 5
2/13/2025
Ernesto provided excellent and friendly service. He was a pleasure to deal with.
John A.
4 out of 5
2/13/2025
We were very satisfied with our service today. We appreciate the coupons we receive from Norm Reeves also.
Robert H.
5 out of 5
2/13/2025
The customer service treated me great and explained everything to me.
Kenneth B.
4 out of 5
2/13/2025
Fantastic people. Ariel went the extra mile to address my concerns!
Esther W.
5 out of 5
2/13/2025
Ernesto was very helpful!!
Diego P.
3 out of 5
2/13/2025
I need to set up a transmission service, replace the two air cleaner filters.. how much time do you need.. ?
Priscilla S.
1 out of 5
2/12/2025
Can't seem to diagnose my Carplay issue! Very frustrating! Make me want to sell then car.
Michelle .
5 out of 5
2/12/2025
Jesse is very professional and I would give him the highest ratings for customer service!!! He made every effort to make sure my car was in top shape and I was satisfied!
Jeff R.
5 out of 5
2/12/2025
As always great service at Vista Honda!
John S.
1 out of 5
2/12/2025
Your rep failed to have a service done that I had requested - new wiper blades! Then he said the old blades had been cleaned and they were not cleaned. I cleaned them myself! I’m done with your service department.
Helen Y.
5 out of 5
2/12/2025
Always professional and helpful.
Cheeming C.
5 out of 5
2/12/2025
Great service above satisfaction!????
Martha S.
5 out of 5
2/12/2025
Everything went well as always and John Beck did a wonderful job in providing outstanding service. Wish all other businesses followed the model you have there at Norm Reeves Vista.
Daniel O.
4 out of 5
2/12/2025
Ernesto was very informative,professional,respectful. Awesome guy nice to have that experience cause it’s not very common.
Marcy O.
5 out of 5
2/11/2025
John has helped me several times and has provided consistently top-notch service that ensures my continued use of Norm Reeves Honda as my place of service for my vehicle. John is professional, thorough, patient, accommodating, and a pleasure to work with. He is an asset to Norm Reeves and Honda corporation.
Carol M.
4 out of 5
2/11/2025
Phillip Rosales ALWAYS leaves me with memorable experiences and a RAVING FAN.Phillip Rosales possesses EXTRAORDINARY EMOTIONAL INTELLIGENCE that just can't be taight. It's innate, his DNA. Phillip Rosales is THE ONLY REASON I patronize Norm Reeves Honda.Norm Reeves has exterior esthetics.Phillip Rosales brings the most germane component, personal touch of: You are important and I'm all in. Without Phillip Rosales' MIDAS TOUCH, Norm Reeves is just another dealership among many. If Phillip Rosales ever leaves, I follow Phillip Rosales. Thank you, Phillip, for ALWAYS providing me EXCEPTIONAL service. Phillip, thank you for working with emotional intelligence. That's how you got my attention. my continued business and get all my praise. Thank you for ALWAYS welcoming me, greeting me with warmth and emotion and sensitivity. It's not lost on me that you value my business and genuine ano about providing OUTSTANDING service. Phillip, thank you ON STEROIDS for not being toxic masculinity.
Wallace T.
4 out of 5
2/11/2025
Thank you for your professional way you handled my recall I was still very disappointed that my new car needed to be recalled but I hope that this will be the last time that I will need to have any other problems I bought a Honda because I have had such good experience owning my 2013 CRV

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