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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6300 reviews 70%
4 star 1971 reviews 22%
3 star 137 reviews 2%
2 star 304 reviews 3%
1 star 249 reviews 3%
Review Us
Kristi H.
5 out of 5
1/21/2025
Staff was friendly and efficient
Michelle Z.
5 out of 5
1/21/2025
Overall a very positive experience! Ernesto was respectful, professional and understanding of what I needed. The experience was easy peazy. I look forward to working with him again in the future.
Andres G.
5 out of 5
1/21/2025
None
Martha S.
5 out of 5
1/20/2025
Excellent costumer service, Ernesto Areyano
Christina W.
4 out of 5
1/20/2025
Friendly service. Only issue is that I was promised a text message with full info about remaining maintenance that needs to be done and I have not yet received such text. The sooner I do, the sooner my review will be glowing.
Stephanie B.
5 out of 5
1/19/2025
Incredible customer service as always!
Karen H.
5 out of 5
1/19/2025
Great communication and TAT
Carissa C.
4 out of 5
1/19/2025
Ernesto is great.
Tsering W.
5 out of 5
1/19/2025
Excellent!
Shelli G.
4 out of 5
1/19/2025
Very fast and efficient, nice dealership .
Leslith G.
4 out of 5
1/19/2025
Thank you for being welcoming and helping me with my flat tire.
Joel C.
5 out of 5
1/19/2025
The customer service is always spot on. I was given a ride within 2 mins of being there by John. The service manager is excellent and the Finance manager Sasha also helped me for the second time in a month. Its always an excellent experience.
Gabriel A.
4 out of 5
1/19/2025
We were very happy to have the oil change done and you also offered the change of the part that was not right, we are satisfied that you fixed at the same time. Gabriel A
Jessyka V.
5 out of 5
1/19/2025
John was very polite and have great costumer service. I love Honda Dealer ????
Lewis L.
5 out of 5
1/19/2025
The service advisors Ernesto and Jessica are excellent and were very helpful!
Tres S.
5 out of 5
1/18/2025
Thank you Ernesto for your kindness and your attention to detail. You thoroughly explained each item on my service needed. Thank you for being kind and friendly!!
Susana S.
5 out of 5
1/18/2025
Thank you, for taking care my vehicle
Kenneth C.
4 out of 5
1/18/2025
Phillip is clearly very dedicated to customer service and customer satisfaction. He's gone above and beyond to help correct any issues that have been found with my vehicle, and I really appreciate the effort that he's put into it.
Stan Q.
2 out of 5
1/18/2025
Ernesto was 5 stars but I don’t appreciate the attempted price gouging by - I’m assuming - Mngmnt $96 dollars to change a cabin filter ????? Come on guys it leaves a bad taste in your customers mouth and actually will prevent me from trusting you guys for any needed maintenance you are forcing me to go to a genuine Honda parts mechanic in the future. It’s outrageous and I suspect will hurt your business and bottom line Pls find a way to make money that doesn’t insult your customers Cabin filters cost $15 and take 5 min to replace Norm reeves marketing : management = 0 stars
Victor S.
5 out of 5
1/18/2025
Mr. Ernesto Arellano. Thank you for your excellent service. Super efficient.

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