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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6276 reviews 70%
4 star 1969 reviews 22%
3 star 137 reviews 2%
2 star 302 reviews 3%
1 star 249 reviews 3%
Review Us
Robert M.
5 out of 5
3/8/2025
Ernesto A explained everything very well and was very professional. I’ll definitely come back again!
Judy R.
5 out of 5
3/8/2025
Sal was very helpful, explained everything & kept in touch with me. He provided great customer service!
Ariana Z.
5 out of 5
3/8/2025
Everyone was helpful, professional, and friendly. The service went quick and smooth.
Danielle O.
1 out of 5
3/8/2025
Why wasn’t the black box data reviewed? I’ve had two incidences within a month of this vehicle doing things that should not do. The first one was a month ago when it stopped suddenly like I hit a brick wall going 2 miles an hour. And the next one was two days after it was serviced at your dealership when it jumped the curb over a sidewalk over a garden before it stopped barely missing, hitting a lady and her dog. Who are my witnesses. John Beck said the automatic stop does NOT engage under 35 miles an hour although I’ve read differently. Also, two items underneath my hood that look weird. Your outside man fixed one of them, but the other one is still a mystery. Do you look Although I’ve read differently. Also, two items underneath my hood that look weird. Your outside man fixed one of them but the other one is still a mystery. Do you look under the hood when you service a car? This is the second time you’ve serviced my car and these issues were not fixed. https://www.updatepromise.com/survey/followup/
Gloria .
5 out of 5
3/8/2025
My experience and service at Honda has been phenomenal, thanks to Sal! His amazing professionalism, knowledge, customer service, attentiveness, and rapid response have been 5 stars! He goes above and beyond for the customer. I appreciate all his hard work, patience and dedication! Sal has been helping me the last 5 times I taken my car in. And consistently provided incredible service!
Jonathan .
5 out of 5
3/8/2025
Ernesto was amazing and really helped me out with timing and getting me in a rental. I’ve had bad experiences here but the service department (especially Ernesto) has came in clutch and turned my mind a bit on the vista location.
Cara R.
5 out of 5
3/8/2025
Sal was awesome! He was very helpful, provided great and thorough customer service and honesty made my experience very positive! Thank you Sal
Cirilo T.
5 out of 5
3/7/2025
Ernesto was very helpful.
Angeles H.
5 out of 5
3/7/2025
Thank you very much, your work was amazing
Arnulfo A.
5 out of 5
3/7/2025
Good customer service
James B.
5 out of 5
3/7/2025
Very efficient and professional
Manuel H.
5 out of 5
3/7/2025
John is a real professional in the service industry. He was humble, kind, and considerate during my visit. He has snacks too ! He kept me as his priority during my time there and it definitely makes me consider bringing my car for service whenever it needs it here at Honda Vista. Thank you John, God Bless.
Todd A.
5 out of 5
3/7/2025
John was very knowledgeable and extremely helpful
Carolyn B.
5 out of 5
3/7/2025
Very pleasant and helpful!
Paul K.
5 out of 5
3/7/2025
John and Jessica were great. John did a wonderful job explaining what was going to happen with my car. I couldn't have been more satisfied with the service I received today.
Manuel U.
4 out of 5
3/7/2025
Ernesto was very kind from the moment I arrived at Honda he told me it would be ready at an estimated time and it was. I will definitely come back for future maintainence. Thank you
Steve K.
5 out of 5
3/7/2025
Jesse Herrera did a great job taking care of my repairs
Anna C.
5 out of 5
3/7/2025
Thank you !!!
John S.
5 out of 5
3/7/2025
My service provider John was very attentive, knowledgeable and helpful and made my experience very pleasant.
Margarite D.
5 out of 5
3/7/2025
Sal was great!

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