About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 6278 reviews 70%
4 star 1970 reviews 22%
3 star 137 reviews 2%
2 star 302 reviews 3%
1 star 249 reviews 3%
Review Us
Francis B.
5 out of 5
2/28/2025
John was absolutely wonderful to deal with. Knowledgeable, professional, and so courteous. He is an asset to Norm Reeves.
Steven M.
5 out of 5
2/28/2025
Timely, effective, and accommodating
Brightside Cleaning.
5 out of 5
2/28/2025
Awesome Experience!
Michael M.
4 out of 5
2/28/2025
He did a great job. Was helpful in every way, explained the service, arranged a ride to get me home, then let me know immediately once the service was complete. I was very pleased with every aspect of of this recall repair.
Donald J.
3 out of 5
2/28/2025
Wish I had known ahead of time that I could not get a smog check with only 2 miles after a battery change.
Lili O.
1 out of 5
2/28/2025
It was communicated it would be an hour and ended up being close to two by 7 mins off. And was unable to locate associate who assisted me the whole time I was waiting until almost 2 hrs later where I noticed my car was parked in the front and went to go locate the associate myself.
Alisha S.
5 out of 5
2/28/2025
Everyone was very nice and helpful
John K.
2 out of 5
2/28/2025
I really don’t appreciate being a female that they’re always trying to upsell or get me to purchase something that is not necessary. I was told that my brakes were bad, which is untrue because I had just got them done two weeks prior that my brake fluid needed to be done, which is untrue because I had it already serviced and I think it is very unprofessional for somebody not to be truthful of what is happening with my vehicle and just trying to get money from me. I’ve been to this location multiple times and had multiple problems and the customer service needs to be rectified.
Araceli .
5 out of 5
2/27/2025
Ernesto is very nice and patience. He is very knowledgeable and explains everything very well. Very happy with the service and visit. Thank you Mr. Ernesto for all your hep.
Patricia T.
5 out of 5
2/27/2025
Great staff and wonderful overall service!
Jordan B.
5 out of 5
2/27/2025
Amazing job easy and got my car faster than I expected
Ruth B.
4 out of 5
2/27/2025
I was satisfied with the service today
Valeria D.
5 out of 5
2/27/2025
Extremely polite and pleasant to work with.
Williiam M.
5 out of 5
2/27/2025
Good fast service. Thanks
Jan D.
4 out of 5
2/27/2025
Helpful and considerate, plus professionsl.
Nanci I.
5 out of 5
2/27/2025
Every time I I have brought my car and I’ve had a great experience. I love that I’m able to work there while you guys fix my car. John is so nice and so knowledgeable.
Christina W.
1 out of 5
2/27/2025
This was beyond the worst recall job I have ever had. I didn't receive a certificate for the DMV and my windshield had a 4" crack on the driver's side at eye level that required the windshield to be replaced tomorrow. Along with the windshield to be retinted for health conditions. I submitted a claim to Honda directly since Service Manager Phillip Rosalas would not take any responsibility and State Farm my Insurance Company.
Jorge F.
4 out of 5
2/27/2025
GR8 SVC
Leonard S.
5 out of 5
2/27/2025
John was extremely attentive, professionall, and treated us great!
Anna M.
1 out of 5
2/27/2025
I purchased my 2021 Honda CR-V from Norm Reeves in Vista. I had all of my maintenance done by Norm Reeves. I had an issue with my tires and the technician was unable to correct the problem. And now the tires have worn out much sooner than expected. Norm Reeves Honda attempted to charge me for two tires and an alignment. I declined to pay the full amount for the tires when this could have been prevented. Therefore, I can no longer give Norm Reeves any more of my hard earned money.

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.