Nate and the guys at quick lane took care of all my recalls and my oil change very quickly picked up my truck without any problems thank them for there help.
He was a great person to deal with
Service was good. Didn’t understand why recall wasn’t completed but work was good. Thanks
Two hours is a long time for just an oil change and I had an inspection which he told me that takes 10 mins. I think if would have said was going to be teo hours then would have had someone come get my daughter and I would have had someone take me later to get it. I understand when only have two people, but when you have an appt and takes two hours??? I just really was upset. Never has taken that long and so I had my daugter take it and she was not happy sitting fir two hours!.
I had an appointment and it still took almost 2 hours plus I have an extended full maintenance policy and I understood that the DEF was supposed to be topped off ?
Thx
Tara went above and beyond to help me out, she’s a great employee Ford she take care of her so they don’t loose her.
If you promise your customer a service you should provide the service you promise .
Kept the appt time. Was efficient and courteous. Makes the job of oil change easy
Had set up a appointment,set for 2 hours, no one had come to give a update on it, went to check on it, they hadn’t even started yet. Got keys and went to Valvoline the next day. No appointment & was ready in about 20 minutes.
Tara was a rockstar. She exceeded our expectations for competence, empathy, and professionalism. If she is not already the service manager she should be the next in line for that position. Very grateful to have had her working on our behalf
Not my vehicle unless it's a new Bronco. Both of my Ford's are in the driveway. Sorry.
Well done I have been a ford driver for many years
Always grateful for the personal attention. Love ya'll.
Setup appt for wed 20 April when I got there the technician wasn’t going to be there until Monday of the next week. So I was with out the vehicle unnecessarily.
Very friendly and quick service.
Thank you guys out for the smooth transaction of the oil service
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