Metro Lexus Auto Repair Service

Haven’t worked with Paul before today but found him to be efficient, professional, and a pleasure to work with. He was knowledgeable, answered all of my questions, and I would be happy to work with him again. Thank you ! Elizabeth S

Excellent service

My window was busted from a vandalism situation in my apartment complex over 14 cars I was told at Lexus about over 7 thousand dollars I would have pay for them rip my floor out and replace the battery on my driver side so I did have some warning lights now I only have two I came in their was their was a circle with exclamation point under (ready and the slippery car symbol on the other side now their is only the check engine sign and a triangle with a exclamation point now but I seem rushed cause I did not have the money and that was a lot plus I’m already waiting for a glass to come in from being order and scared to stay at my home also so I hope these 2 symbols goes off the check engine symbol and the triangle and exclamation point symbol they did tell me at Lexus maybe try turn the heat on and dry the floor out and get some Tar to cover over windows but I hope that works I’m going threw a lot with this vandalism situation and I have 3 kids I need to get to school and everything I can’t afford this car to go completely out on meBut I’m very hurt I was rushed out I don’t have the money to get this fixed

Great Service Department !

Adam was kind friendly helpful and very efficient!

Pleasant and professional in expediting maintenance on my vehicle

Adam is always great! ???? communicates and is very professional but friendly!

Travis did a great job. Excellent communication and follow up.

On April,9 my car was at Metro Lexus on Brookpark Rd. for service. It was provided by the team of Adam Poulos. This team lives up to the highest standards of customer service. VIP service at its finest ! Thank you Metro Lexus ! Iryna S

Great customer service

The rear tires are out of alignment. He was supposed to see if they could be aligned and let me know. There were no notes for tge man that took my payment. I’d like to know what to do about the rear alignment please. Thank you, Gail M

Every thing was great as always!

Appreciate the professional and prompt service

The service team was excellent (as usual). They are very kind and professional. I have never been disappointed bringing my vehicle to get serviced at your dealership.

Very professional!

Jeff is the best. Easy to work with. Makes sure my car is safe to drive

Wet good communication from Jeffrey Miller. He is a great asset to your company

Love Metro Lexus service. Jeffrey Miller and the service team are awesome. Top rate bunch. Keep up the good work. Mark K

Jeff is solid

Received an honest appraisal of the needed repairs on the vehicle.