Great customer service and timely done.
The service was great. But I decided to purchase a gym bag, I rang the bell at what I guess was the parts department desk and no one came out, so when my car was finished I asked if I could pay at the service desk, someone standing there said come back to the parts desk I will be there, you can pay for the bag there, when I got there no one was there.
I rang the bell again and another person that was gathering parts said I will be with you in a minute and left.
I put the bag down and left.
Great visit except for that.
The front camera doesn’t come on when I am stopped and it use to. Any help would be appreciated. You have excellent service personnel.
Thank you
Jeff got to the root cause of the issue and got it corrected. The technician also repaired an improperly repaired item from a prior service visit to a different dealership.
Appointment completed on time as expected without issues. Appreciate the timeliness.
Service rep Travis was extremely helpful and courteous.
Jeff was excellent!
Thanks
Cassie was very efficient and easy to talk to
Metro Lexus made the whole process of my vehicle’s first maintenance check a pleasure….everyone was so very courteous and professional. Robert A
Ian was very friendly and knowledgeable
Very easy to accomplish and fair discussion of options
Nice experience as always.
As always, Adam was friendly, knowledgeable, and professional.
Customer service was above and beyond expectations. We enjoy our Lexus family!
Jeff went out of his way to take care of me
In 50 years of car maintenance, I have never been taken care of as well.
He deserves a raise.
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