I was satisfied with Austin's service however, I believe 2 1/2 hours is a long time to get 4 new tires.
Very well done, I’m impressed!
Service was excellent. They answered all my questions and with a smile. It’s great feeling for an “older” customer to be taken care of. Thanks
Job well done and very timely.
There was a lot of upsale we didn't appreciate. We also said we did not want a select number of services done and it was completed anyway followed by the service rep asking if it was ok to charge us for it.
Thank you but we want to keep our car.
He was so kind and helpful, great service.
I miss an appointment to have my tired change back on Oct 12th. I didn't realize I had missed it until I called a week later and then had to reschedule the appointment. No problem there. My appointment was made for yesterday 11/3 at 1pm. I arrived about 20 minutes early and was told that they will get to it. I had waited over an hour with no progress and when I asked what was taking so long to change a tire, I was given the excuse of the technician was having to search 3 different warehouses to find my tire after the technician grabbed the wrong tire to begin with.
To me it didn't seem like anyone was in a hurry to get things done and when I voiced my displeasure, the service mgr didn't seem to care. I was sooo pissed off I couldn't see straight and didn't have anyone to talk to besides him.
Until yesterday, I had always received great service at your service center. I cant brag on you guys any more....and if it wasn't du÷ to the warranty I would take my business to someone who would appreciate my business.
Danny is always courteous and respectful.
Very professional and courteous. The work was done in a very timely manner and Mitch was able to make the appointment for my car while the shop was booked so tightly so I could make my return trip to California on time.
The staff and Mr. Colvin were very nice and worked well to get me in and out in a timely manner. Thank you
I respond to Subaru’s surveys
Fast and friendly service.
The treatment my family received was above and beyond.
Thank you for the service.
Excellent service
He explained every part of my visit, what the issue was and how the repairs would be done along with updates on the progress of my car
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