I had an appt @ 1:15, arrived a few minutes early & ended up waiting2 hours & 45 minutes for a state inspection. Unacceptable.
I was satisfied until I drove off in my vehicle, and my tire weight was 4 pounds. I called to ask whether this made a difference, and the customer service representative started explaining the axles on the tires and then told me I could drive back to the bay doors. I paid $39 for this service, and I have a question. I guess she did her best to answer the question.
She was ruled, and she spoke as though I bothered her. I’m not fragile and I normally overlook people like this when I go to them for customer service in there area of expertise but I love my vehicle and I try my best to keep it up because I use my vehicle as part of my job and I want it ride safely.
Excellent support as usual.
Always great service. The employees are very friendly. Great place . Highly recommend.
Dantae was awesome. He took the time to explain everything about my vehicle and he had such a positive attitude.
Adam is always very professional and friendly. He is also extremely knowledgeable. I look forward to bringing my vehicles to Adam in the future
Bethany and Don were very professional, knowledgeable and polite
Came in with a punctured tire, from that point more needed to be done. Don is so knowledgeable, he always takes care of my car needs.
We ended up with 2 new tires, alignment, break fluid flush and making sure the computer system was back on track.
I always know my car is in good hands
Thank you
Myrna Webster
Great customer service ! Showed me kindness and concern !!
Bethany was great. Thanks
Cary was prompt, courteous, and thorough throughout the visit to the service center. This was my first service with the dealer since purchasing the vehicle, so Cary took the time at the completion of the appointment to walk me through several features in the car’s interface screen. Fantastic customer service by Cary and the rest of the team!
Adam’s tentativeness was on point.
Bethany was very helpful and very professional.
Appointment was on time. Got vehicle FAST! Jim was super friendly and nice
Thank you for your service
Donna went out of her way to help me. My passenger window imploded while I was driving on the interstate. She had to go to aftermarket parts to fix my car, butcher procured what was needed. Her communication was top notch!
Please with service, including timely repair. Kudos
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