I had specifically told Servuce and Sales an aftermarket windshield was NOT TO BE INSTALLED, as a new OEM Mopar windshield was negotiated at time of sale.
I was never notified, and an aftermarket windshield has been installed on my vehicle
Great service. Thanks for getting my car tire repaired at the last minute.
Great service. Little disappointed my interior didn't get vacuumed
I'm very happy with my experience with Erika King, she was professional and took care of all my concerns, I will definitely return for future service on my vehicle.
I had an appointment at 11AM. My Jeep did not get into the shop until almost 1PM. It was a simple oil change, tire rotation,etc. I ended up waiting in your facility for over 3 hours.
Michelle’s Service was exceptional and marvelous. She was very responsive and helpful completing our service for our Jeep.
She is definitely a great representative.
Brit
The assistance with my vehicle today was excellent and will continue to use Redlands Chrysler as my primary source for all my Jeep needs.
Who the **** is Warren stop texting ****-****-xxxx
Your service dept. is better off having Erika King on your team. She listened to my concerns and was courteous as well as professional. I drove from san diego for my service and it was made better by having a considerate service person.
Best Regards
Jon H
When will the Jeep Scrambler be available?
Michelle always listens to what I have to say about my vehicles and the ensures that the repairs are performed as required and in a timely manner.
Only problem was the young man had difficulty finding my vehicle
Erika was very professional, very polite and knowledgable.
Evertbing was good Thank you
Thank you for being so helpful and knowledgeable. Your customer service/satisfaction skills are top notch!
When I was called I was told vehicle was currently being washed and would be ready for pick up. I paid for oil change that came with a car wash. When I arrived and was given truck it had not been washed and also needs an alignment due to new rack and pinion installed covered by warranty . Called back and was told if I could bring it back following day which for me was unacceptable. Truck had been there since 12/21/19 due to repair parts being back ordered. Was not happy or satisfied with entire customer service experience and chose not return.
Excellent. Nick is great. Courteous and knowledgeable!
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