Ronnie did a great job taking care of our vehicle.
My car drives o.k. if any thing I'll call u and let you know....thank you. For youe service....Juan S
Great job overall. I was surprised it took a full week to get my car back. I called on the fourth day to see if it was ready and I was told the battery was being charged and it should be ready later that day. That was a Friday and I finally got a call on Monday that it was ready. I was told your charger doesn’t work too well sometimes.
After abysmal customer service with Alderson BMW in Lubbock last summer, I knew I had to find another place to take my car for service. The team at Sewell has been top notch. This week my mother became unexpectedly and seriously ill. Because she has Alzheimer’s disease, I could not leave her alone at the hospital for safety and other reasons. The team was incredibly understanding that I could not return the loaner vehicle the next day as planned. When I made it back to Midland, my car was fully repaired and had been thoroughly cleaned! And the staff was great and also concerned about my situation, most especially Ronnie Guidry! Thank you Sewell! —Robin A
Ronnie kept me informed of timing and was professional at every level. Based on this experience I look forward to working with Ronnie in the future
Ronnie quickly took care of a prior mistake by another rep. The vehicle so far has been working well
Very good service. Definitely recommended.
Great service , thank you so much.
Could not have been an easier or better experience. Thank you!
Ronnie is very knowledgeable about BMW'S and is very friendly.Happy to see that in a service department. Thank You.
But I arrived at 12:30 and left at 3:30. I wish they had told me how long it would take, I would have had hubby come get me.
The service is fabulous-always!
Very friendly staff. Great people to work with.
Thank you.
Ronnie Guidry and the entire staff made me feel like they honestly and genuinely cared about me and my vehicle, BMW and Mr.Sewell should feel very proud of a staff that displayed exemplary customer service throughout the entire service
experience. Thank you! Dan Barrett
Great service and dealership
Even fixed the radio that I thought was not possible. Thanks
Staff was friendly and overall experience for first time service was good
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