Sewell BMW of the Permian Basin Auto Repair Service

It was a great experience as always . Yall have a great team . Thanks Jimmy Lopez

Good job, thanks!

Jeana provided excellent customer service!

Originally I brought my car in because there was a problem with the tire leaking low pressure they took my car in the back came back in a few minutes told me that with no holes no problems they filled it with air and sent me on my way. Within 5 miles the tire indicated low pressure. I had to return the car to discover that there was indeed a problem and a puncture in the tire. I was proactive in having them take a look they sent me out on the road with a possible dangerous situation.

The service was absolutely trash... ....I got my vehicle back with out being washed completely... It was still dirty...I thought the logo BMW meant something as far luxurious and quality...

Jeans was very professional and helpful. She provided exceptional customer service while he she was the only one working at the service department but made sure my needs were met. Kudos to her

Zach completely took care of me!!

Thank you Zachary for keeping up to date with my service. Sewell is the best! Thank you

Everything was fixed in a timely manner and the employees were courteous and professional. Thank you!

I went in to replace the battery in my key fob. The service representative read my key & noted that the battery is usually changed at the 2nd service which includes an oil change. He asked if I would like to just get my oil changed at this time because they had several cancellations due to rainy weather that morning. I told him I really did not have time for that, as I was trying to leave town. He convinced me it would be very fast & the car could go immediately in the service center. Two hours later, I see my car pulled back outside. No one is in the service office for 15 minutes. When someone walks in, I have to ask if I can sign for my car. The battery has still not been changed!!! I have to go back inside to get the battery I originally came in for. Two & a half hours seems very unreasonable considering the representative told me it would be fast! I ended up having to drive in the dark. I feel taken advantage of.

Great service , perfessional, prompt,and personal.

Great job! Very professionally handled and communication was good. Extra kudos for expediency despite the snow storm.

Great Job!

Great service as usual.

Great service & care

Very nice & professional. Associates were very kind to my high school daughter when she went to pick up her vehicle. They did not “talk down” to her even though she was young. Both she & I appreciate that. Great service in a timely manner. She was also thrilled with her car wash & interior vacuum. Summary: Great service & Nice people make ALL the difference!

I feel super comfortable with the service. I definitely would go back again if I have to. I would recommend this car dealership to my friends and colleagues.

Zack is a fucken bad **** , down to earth not some fake **** guy in a suite and tie pretending to give a **** .

mui buen servicio

Yal are the best. I truck and am out of town frequently I rest assured in the bmw we own and the service this dealership provides. I know my wife is in good hands Worth every penny