When I dropped my car, I told them I needed inspection done on my vehicle. I get a call next day that they needed a copy of my insurance card for the inspection, which I totally understand.The person who does this everyday should be aware of this and should have asked me about the insurance card when I dropped the car. Instead I had to do send them a copy of the card next day, which involved 3 phone calls and 30 minutes of my time between seeing patients.
Best customer service! Friendly and helpful!
I'm not happy about the price I got on putting two tires on my car because it cost me $200 for tires I brang in that would cost under $60 at a tire shop to put on Thanks Ron ****-****-xxxx
Thank you Jeana:) and the receptionist was very helpful and patient( I can’t remember her name unfortunately. Was very happy overall with my visit
Attentive to the customers needs and ask if anything else was needed.
Jeana Scaggs communicated effectively and resolved my issue promptly. If I have any future issues with my vehicle I would be happy to have her help again.
This is the best dealership. Anything that I have needed them to do they did it with professionalism and I felt like a cared for customer rather than just a number.
I really appreciate them and all they have done for me as a customer.
Completely satisfied with the time it took for them to fix my vehicle as well as completely satisfied with how I was treated as a customer. Zack did exceptionally well in ensuring I as a customer was completely satisfied. Thank you!
She was very kind and answered my questions thoroughly. I was very pleased with the service I received!
Becki
Better communication with customers that’s all
The Service Department of BMW of the Permian is one of the reasons we have only leased or bought BMWs for the last 16 years!!
Mr Fox is a very nice man, and the repairs were done quickly and correctly.
Worked out all the kinks and made us (The Customer) happy. Thank you
I Ezekiel getting my key so quickly and taking great car of my parents
Excellent service as always.
Very polite and professional.
Mr. Guidry told me when I arrived that Recall work is not normally done on a Saturday but, he was able to get my Recall work completed and also have the oil changed. I was very pleased as I had driven in from San Angelo to have the work done. Great service on a short notice....
My first time to BMW of the Permian Basin. I very much enjoy working with Zach.
Social