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Real Reviews From Verified Customers

Service Center Review Summary

5 star 497 reviews 60%
4 star 203 reviews 24%
3 star 21 reviews 3%
2 star 74 reviews 9%
1 star 39 reviews 5%
Review Us
Corina C.
2 out of 5
2/18/2022
I did not have a good experience
Marianne D.
5 out of 5
2/16/2022
The service was prompt, professional and courteous. The service performed on the car was completed prior to the completion time I had been given.
George K.
5 out of 5
2/6/2022
Great service and aloha.
Jake A.
5 out of 5
2/6/2022
Exceptional service
Glo N.
5 out of 5
2/4/2022
Efficient and prompt
Marlene M.
3 out of 5
1/28/2022
It was mostly hassle free. Waited a couple weeks for the part your supplier dstopped supplying you with, but you found one elsewhere. I had to pay 85$ extra freight charge as well as the 400$ part in advance. Never had to do this before. So I can't say I'm not satisfied but not completely extatic either.
Robin R.
5 out of 5
1/27/2022
Thanks for the excellent service mrs Rodriguez was very helpful and nice
Ray T.
5 out of 5
1/26/2022
Professional yet friendly and trustworthy. And keeps my car running as new. Excellent service department.
Raymond W.
5 out of 5
1/26/2022
as always: the staff were very professional and courteous. I couldn't have been more pleased!
Iokua S.
5 out of 5
1/25/2022
Shayna was super helpful. She’s an amazing asset to your team. Mahalo!
Shayna D.
4 out of 5
1/24/2022
SERVICE WAS ON POINT;)
Alex T.
5 out of 5
1/22/2022
Mahalo for your help with the Hyundai warranty claim. Shayna was helpful through the process which I had never been through before
Jeffrey A.
5 out of 5
1/20/2022
I expected to wait 2 hours for my service to be completed. It was done in 45min As always, my service experience was awesome! Mahalo
Donald Y.
5 out of 5
1/20/2022
None
Patrick M.
4 out of 5
1/19/2022
I just Wish that you have more Staff to work there , not enough ....
Gracia M.
4 out of 5
1/19/2022
Shayna was awesome! Kinda disappointed in the product to be honest. Have had a lot of issues with electronics on this vehicle ever since purchased. Now you have a recall and no solution to it… have always purchased vehicles through Big Island Motors, so not to happy at the moment.
Patrice P.
2 out of 5
1/15/2022
Answering phones would be a plus for service not a day or two later
Jacqueline K.
5 out of 5
1/12/2022
Extra niceyoung woman. Very helpful and cheerful. Thanks! You
Kay M.
5 out of 5
1/4/2022
Cherry was so helpful and gracious.
Kathleen M.
5 out of 5
12/31/2021
I appreciated the text message as a service reminder

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