About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 497 reviews 60%
4 star 203 reviews 24%
3 star 21 reviews 3%
2 star 74 reviews 9%
1 star 39 reviews 5%
Review Us
Rebecca B.
2 out of 5
12/30/2021
It took 2.5 hours to complete a simple service checklist. Plus the drive from Waimea, the total time was 4.5 hours of my day.
Cory K.
5 out of 5
12/30/2021
You have amazing service advisors! Shayna and Stephanie are always so helpful. They just go above and beyond every time! Thank you again
Nancy M.
5 out of 5
12/30/2021
The best! Thankful for you folks!
Mary Ann.
5 out of 5
12/23/2021
Very quick and easy experience!
Marianne F.
4 out of 5
12/22/2021
First visit with my new used car and I am pleased with the service and help I received!
Susan W.
2 out of 5
12/22/2021
I got a screw in a newish tire. 8k miles. I was told I needed two tires because of "uneven wearing " for about $600 with almost $140 "installation. I walked, tried elsewhere, and the shipping was worse. Went back to the lady you were asking about and said only one tire and was quoted much better. Odd how much different two people can charge in the same office. I needed a stem screw cap for another tire and was told you don't have any. All this after waiting months for the mat covers that were missing from car when my wife bought it new. Seems your 0 for 2 in service, although everyone is very friendly and we love the car. I wish we had more choices here.
Susan M.
5 out of 5
12/16/2021
All the staff is friendly and courteous.
Jarek S.
5 out of 5
12/15/2021
II was informed about the progress!!!
Rose M.
4 out of 5
12/14/2021
I needed their gentleness today! Thank you all of you????
Francis S.
4 out of 5
12/10/2021
Do you need a driver to take people home
Carol Ann.
5 out of 5
12/9/2021
Excellent service and friendly helpful team. So happy I do business here.
Jason H.
5 out of 5
12/7/2021
The ladies there were great! Very friendly and extremely helpful.
Margot P.
4 out of 5
12/7/2021
Happy with your service. I'll enquire at some pointlater re trade in,just to see what's new. Right now love my Hyundai.
Heather V.
5 out of 5
12/4/2021
The woman that checked me into service was extremely polite and helpful. Parts have been excellent in their customer service as well. I’m so glad I went with my 2021 Crosstrek.
Gloria L.
5 out of 5
11/30/2021
Staff are wonderful
Cynthia M.
2 out of 5
11/26/2021
In person service is great. Trying to call and speak to someone is not. Previous service experience was a headache and I contemplated calling the BBB to put in a complaint.
Neville B.
4 out of 5
11/23/2021
Mahalo Shaina and Stephaniie!
Ian A.
5 out of 5
11/23/2021
Shayna is always awesome and always very helpful!! Honestly never had better service from any other dealership. It's always been a headache, but you guys and Shayna are friggin awesome!!!!!! Give her a raise!!!!
Faye M.
5 out of 5
11/20/2021
I love your service department staff. Friendly and yet still very proffesional.
Julie B.
1 out of 5
11/19/2021
I said the tire pressure light was on even though the tire pressure was good. She said they’d check it. When I picked it up, it had NOT been attended to, and said it would be an additional $130 to diagnose.

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.