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Real Reviews From Verified Customers

Service Center Review Summary

5 star 497 reviews 60%
4 star 203 reviews 24%
3 star 21 reviews 3%
2 star 74 reviews 9%
1 star 39 reviews 5%
Review Us
Ray T.
5 out of 5
11/14/2020
Great service department, friendly and professional staff, with competent technicians.
Erik S.
4 out of 5
11/13/2020
You guys were great. Total professional. Got me in fast, a detailed report of what’s needed to be done. Fantastic. Will see you again for further service.
Erik S.
4 out of 5
11/13/2020
You guys were great. Total professional. Got me in fast, a detailed report of what’s needed to be done. Fantastic. Will see you again for further service.
Kenneth E.
5 out of 5
11/13/2020
Excellent customer service . Thant you Stephanie
Sharon B.
4 out of 5
11/12/2020
All satisfactory!! Mahalo! Doc Shay
Douglas G.
4 out of 5
11/11/2020
The Service Dept. is why I chose big island motors kona.
Kathy B.
5 out of 5
11/11/2020
Thank you guys!
Patricia H.
5 out of 5
11/11/2020
Everyone is so friendly, kind and professional. I feel like Ohana
Diane P.
5 out of 5
11/10/2020
Always good service!
Raena J.
5 out of 5
11/10/2020
Everything went smoothly & quickly!!! My interaction with Stephane was Superb!!!
Michelle S.
5 out of 5
11/10/2020
Thank you!
Ray T.
5 out of 5
11/7/2020
Dependable and trustworthy personnel who services and repairs my Subaru to keep it running well at 70,000 plus miles. I love my Subaru, and service department. Mahalo.
Ambi D.
4 out of 5
11/6/2020
This is my first time taking my car to a dealership of any kind. Stephanie was very kind and competent. In the middle of our conversation, I had to get off the phone because something came up at work. She was not offended and was very kind. I planned on calling her back and finishing the process of setting up an appointment. But then I saw she had sent me a text confirming the appointment and providing me with details. I was very impressed with her thoroughness and her attention to my needs. She made this an easy and pleasant experience.
Margaret R.
5 out of 5
11/6/2020
Great service. Staff very professional, highly efficient and customer focused. Thank you
Penny B.
5 out of 5
11/5/2020
Very professional and personable service staff and also sales.
Ricky A.
5 out of 5
11/5/2020
Excellent service and professionalism- mahalo for repairing our vehicle on the same day!!????????????????????????????????
Richard M.
5 out of 5
10/31/2020
All went well. Thank you
Eleanor L.
4 out of 5
10/28/2020
There was just a good friendly atmosphere - from dropping off my car to even paying my bill. I do trust that you will help me take care of this great Subaru.
Penny B.
5 out of 5
10/25/2020
Stephanie went over and above for me. She is excellent customer service. Thank you!
Debbie H.
4 out of 5
10/24/2020
Keep up the good work. Please keep the prices reasonable. Aloha Debbie

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