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Real Reviews From Verified Customers

Service Center Review Summary

5 star 497 reviews 60%
4 star 203 reviews 24%
3 star 21 reviews 3%
2 star 74 reviews 9%
1 star 39 reviews 5%
Review Us
Melanie T.
5 out of 5
7/20/2020
Very satisfied
Diane P.
5 out of 5
7/18/2020
Service at Hyundai is always excellent! And so appreciated! Diane
Sanford N.
5 out of 5
7/17/2020
Your customer service people are very well trained and very efficient. I look forward to keeping my vehicle in great s professionally ple
Laurel C.
4 out of 5
7/15/2020
Busy place but nice people
Robert L.
5 out of 5
7/15/2020
I appreciate that Shayna helped to make sure my car was ready so I did not miss my next appointment. She was very pleasant and helpful. Thank you Shayna!
Sylvie B.
5 out of 5
7/15/2020
The service ladies are awesome. Thank you so much! N
Susan C.
5 out of 5
7/14/2020
Thank you.
Adelaide M.
5 out of 5
7/14/2020
Awesome Service!
Cheryl H.
4 out of 5
7/14/2020
I still need to drop the height of the rear trunk so Mel will be following up on the part & call me when it’s available; your staff is really competent so I definitely know I’ll be hearing from them soon; I really appreciate the excellent service that is provided; Thank you!
Deannalynn D.
5 out of 5
7/12/2020
Very courteous and friendly
Dennis P.
4 out of 5
7/11/2020
Will return for next scheduled service.
Dennis S.
2 out of 5
7/11/2020
When I checked in for my appointment I was again told it would be about a three hour wait. When I commented about the long wait she told me the appointment time was just a check-in time. I think if when a customer is making an appointment you are very clear about what the appointment time means and it will normally be at least three hours would make things easier for the customer ( I know it would have for me). People seemed much nicer this visit.
Samantha R.
4 out of 5
7/11/2020
I love your Dealership and all the employees that work there. I've always had great and fast customer service. I would recommend your dealership to all my friends and Ohana. Great service comes with great staffing. Mahalo for all that you do for me. Samantha R
Sharon S.
5 out of 5
7/11/2020
Your staff were very welcoming, helpful and did their best to take care of my car. Mahalo!
Jackie H.
2 out of 5
7/11/2020
I was dismayed to find no shuttle or waiting room facilities for an expected four hour service due to recall! No water, no coffee, jo air conditioning, NO COUCH?!? WTF?! No cc warning! No “gee we’re really sorry to treat you like a leper”. Ive not ever had a great Experience in that repairs office but the reps were nicer this time than the last gal who managed the area. I’m not alone in my feelings, several other folks who made appointments weren’t thrilled. Having been accepted for my appointment and processed I saw the car sit there for more than an hour and 14 minutes before being driven to position two cars back! I was there way in advance of my 930 am appointment. I left at 1:00. I won’t be back for any other service unless it’s another factory recall. You’re missing a great opportunity for future sales, and maintenance of local cars/suvs. You’re missing out on a lot. I have plenty of ideas and comments to share but I don’t suspect this will even reach proper channels. Good luck. Jackie H
William S.
3 out of 5
7/11/2020
Shayna and staff are awesome and would give 5 star rating if not for the annoyance of always having to wait for parts. Makes owning a Subaru annoying.
Donna S.
5 out of 5
7/10/2020
Kept to the time & schedule they said it would take. Very satisfied. Stephanie very friendly & competent
Donald E..
5 out of 5
7/10/2020
Friendly, knowledgeable staff. Thank you!
Patricia H.
3 out of 5
7/9/2020
A safety check took half an hour !
Andrea D.
5 out of 5
7/9/2020
Amazing services so far, im really happy

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