Very friendly and knowledgeable.
He helped us in every way we needed. Excellent customer service.
All work is done effectively and efficiently. Everyone is always nice and respectful.
Excellent customer service! Thank you guys for taking care of my car, so I feel safe in the road :)
Jack Case clearly explained work that needed to be done. He was polite and very helpful. He showed me how to get my iPhone connected to my Bluetooth , that I was having trouble with. Jack exhibited customer service at its best!
Jack is exceptional! I truly wish there were more fun loving and great personality individuals like him. It makes getting your vehicle worked on not as painful. Great job jack!
Arranging the pick-up and return worked well with my schedule. The convenience was appreciated.
Jack is very professional in his dealings with customers and always provides sound advice.
Jack takes very good care of me.the work that’s done on my car is perfect.very happy. Thank you bernice
Your dealership continues to be brutal. I'm happy to provide feedback however this is now the 5th or 6th request. Jack and team didn't call me back when they said they would so I'm not satisfied on top of the other 4 surveys I filled out including the Google review I created. Jack is a very nice guy and I enjoy his approach to service. It is an inherent problem in the Fred Beans approach to service that is the problem, not Jack.
Fred Beans VW has an outstanding team of caring, helpful people-in sales and service!!!
Jack found a slot to get my tire fixed! Thx Jack!
Dan Frenia
Jack was very helpful and friendly, thank you for being wonderful!
Everyone was very kind, and kept me up-to-date on what was going on with my car.
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