Mark at Fred Beans VW Devon always does a great job.
Great guy,great job, great experience. Thank you.
Marc is absolutely amazing as always. He has some of the best customer service I have ever received. He was also was a huge help with resolving an issue with the warranty company. Can’t thank him enough for all that he has done. Truly so very happy!
As always, Marc and your team always give us exceptional care and service.
Thank you again!!
Excellent first experience with the dealership. Joseph was very personable, efficient and attentive. Glad we decided to take our car here. Thanks much!
I have two issues/questions. Left a message for Mark Fraelich at 9:30 this morning to call me and another one at 3:30 to call me . I have not heard back. It seems as though your phone lines are down today because I've been unable to get through all day on the phone. I left both messages with a woman who identified herself as Sharon.
GAIL L
This was our first service experience since buying our Atlas and everything was great. My wife said that you also operated well during the current covid-19 conditions with processes and procedures.
Very happy with the APR tune and Joe was a great guy to deal with
I brought it in due to an anomaly when shifting down while coming to a stop and after a couple of days of me having to get in contact and miscommunication I got my car back still with the same problem.
Joseph Lavorgna and Brenden Barnes provided incredible Customer Service! I will continue to faithfully service my VW with you at Fred Beans Devon and look forward to buying all my future Volkswagens with you.
No, Service Department Manager overcharged me for work quotes. I sent an email asking to be reimbursed for the difference between the amount quoted & paid. Thanks.
a/c problem corrected in prompt fashion
I have purchased 4 VW’s from Beans and have them all serviced by your team, I have always had good service. Once again you have met my expectations.
T. Daley
Joe is always a pleasure to work with! He is friendly, professional and an excellent representative of the Fre Beans Family!
Service was awesome as always. Marc was extremely helpful and courteous. I also appreciate the amount of contact throughout the day. It drives me nuts when hours go by and there is no updating. Front desk receptionist was also a pleasure to speak with.
Thank you for picking up car!
The pick and delivery was great. The service was good. New sunroof seems to be ok at this point.
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