Great service. Top to bottom. Could not be happier with the service and care given to my vehicle
As always, teriffic experience with everyone I interact with from the moment I walk in the door to checking out.
He was a pleasure to deal with.
Mr. Pavloff was professional and pleasant. In addition, the state inspection was completed in a timely manner.
Got a same day appointment! Personnel were professional and efficient. I think that your company will supply an Uber when needed. Service over and above. I expect to always buy my cars from **** in Newton!
I don’t do surveys but his service was excellent
Charles and Jimmy are **** awesome. Solid dudes.
Charles did a first rate job of managing my service issue
I came in for brakes, but rather than just change them and charge me.....
he showed me that they were safe but not needing changed out yet.
As a returning , former patron, that goes a long way in my comfort level of the integrity of your service department .
Well done
John K
Charles is a very detailed person. There are no suprises. A real pleasure to deal with.
Kept well informed...thanks
I had odd problems with the Edge trans. At first blush it seemed like it was just "breaking in". After the service dept. dug a little deeper, there was a tech bulletin on my problem. It wasn't my imagination. They reprogramed the trans and I believe they fixed the problem. Fingers crossed.
A+ service from Charles.
I had a flat tire and it couldn’t be patched.
A replacement was in stock and I was out the door in time for work.
My service was completed on time. I received help linking my cell phone. All employees were courteous and willing to help.
Mike was an absolute pleasure to deal with. He kept me informed all along the service process and made sure to answer any and all questions I had. I have never had a better vehicle service experience in my long history of vehicle ownership. He is an absolute asset to your company and deserves a raise !!!!
Michael was just wonderful! Great customer service, great communication, very professional. Thank you so much. Kudos to Mike!
The team at FB of Newtown delivers excellent customer service!!
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